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 at Mountain Haven Guest House | TravelGround
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Mountain Haven Guest House

13 reviews
Self Catering

Review Summary

3.9 out of 5from 13 reviews for Mountain Haven Guest House
Cleanliness
3.5/5
Service
4.1/5
Location
4.3/5
Safety
3.8/5
Value for money
3.7/5
Jacques P - Dec 2019
Overall score
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Jacques P
Family with teenagers

Lekker gekuier en goed ontvang.

Dankie.

Mountain Haven Guest House's response

Thanks Jacques,
Glad You enjoyed and Happy New Year to you and the family :) .

Regards Vince

Mountain Haven Guest House
René N - Dec 2019
Overall score
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
René N
With friends

Die fasiliteite was dalk eens op ‘n tyd karaktervol, maar is nou onsettend verwaarloos en glad nie verwelkomend nie.

Ons het nie iets uitspattig verwag nie. Net ‘n plekkie wat in ons basiese behoeftes van ‘n skoon en netjiese plek met braaigeriewe waar ons met die vriende, wat ons vergesel het, kon kuier om ‘n vuur in die aande. Die braai-area was ‘n verleentheid en het meer soos ‘n skrootwerf gelyk en was glad nie verwelkomend nie. Die kamers kry geen sonlig nie en alles lyk en ruik muf. Die persoon aan diens het ‘n veilige plek vir ons 3 motorfietse om te staan uitgewys. Hy het ook een lid van ons geselskap met sy eie voertuig geneem om braaihout te gaan koop by die winkeltjie op die dorp.

Mountain Haven Guest House's response

Thank you for your review: re our conversation post review. You stated that the 'building looks old' thank you,that was the intention and with the entertainment area with it s stone fire place,hand crafted Art and rusted old artifacts it was meant to convey age and the ambiance of Kaapsehoop s Gold Mining days.The walls of hanging plants we have only received positive comments about.Unfortunately it may not be to everyone s taste.I do apologise that the couch (re our conversation) next to the braai/fire place was not in the best condition and we will refurbish shortly.The building is not perfect,many say this gives it a rustic feel they find appealing,but we do spend most of our spare time in improving and maintaining the property the garden always well manicured The units are east/west facing. Upstairs they have large windows,downstairs smaller,so that downstairs is cooler during the heat of the day. After your review I checked the rooms but could not detect any mustiness,but you did arrive after 3 weeks of continuous rain,I tried to get an understanding of what ' looked' musty in the unit or lacking maintenance during our conversation, the only thing you mentioned was that there were too many cushions. Again tastes vary and as you pointed out,there are shelves to put the cushions on, Thank you again for your input.

Mountain Haven Guest House
Johannes F - Oct 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johannes F
With spouse/partner

Jy kry waarvoor jy betaal.

Ons het vir die kort duur van verblyf die goedkoopste akkommodasie gesoek. Die kombuis- en badkamerbenodighede was in werkende toestand en het voldoen aan die verwagtinge. Beddegoed en vertrek was netjies skoon. Aspekte wat afbreek gedoen het aan die eenheid is klein goedjies wat basiese onderhoud behels. Die toiletrolhouer val af. Die hangkas se deur funksioneer nie meer reg nie. Die gordyne kan nie behoorlik oopgemaak word nie, want die hakkies is af. Die handoekreling agter die badkamerdeur hang op een kant aan 'n enkele skroef. Vince was vinnig om die lek onder die opwasbak reg te stel, maar gereelde en 'n finale inspeksie moes hierdie tekortkomings uitgewys het en dit kon herstel gewees het. Daar was heelwat boeke in die kamer om te lees, maar 'n mens sukkel om by die swak lig wat bo die bed is te lees. Vince was vriendelik en hulpvaardig en ek glo hy sal hierdie aspekte vinnig regstel.

Mountain Haven Guest House's response

Thanks, Johannes for the review. At present and for the past month during the quieter period before Christmas, we ve been tackling the bigger renovations to make the rooms more user-friendly. We apologise for taking our eye off the ball as far as maintenance is concerned,we were aware that the blinds need to be restrung so that they will open more smoothly, but thank you for pointing out the other issues which we ll sought out immediately (and put a brighter bulb in above the bed). We appreciate your input and look forward to your next visit.
Regards
Vince

Mountain Haven Guest House
Petro S - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petro S
With spouse/partner

Enough for 2 people.

Had a great stay and manager was very nice and helpful. Will stay there again, will just take own pillows as the pillows were not comfortable. Its small but enough for 2 people on a short stay, its all what you need.

Mountain Haven Guest House's response

Thanks for the review Petro and for letting us know about the pillows.We 've now added more pillows so that guests have more options.
Warm Regards
Vince

Mountain Haven Guest House
Sune V - Sep 2019
Overall score
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Sune V
With spouse/partner

Awesome stay, home away from home.

The host was friendly and helpful. The view was beautiful. Would definitely go back.

Mountain Haven Guest House's response

Thanks for the wonderful review Sune ,much appreciated .Regards Vince

Mountain Haven Guest House
Beryl H - Sep 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beryl H
With friends

Friendly and hospitable with great walks and a cute village.

See stars.

Mountain Haven Guest House's response

Thanks Beryl, glad you enjoyed your stay.

Mountain Haven Guest House
Carin B - Jul 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Carin B
Family with teenagers

Had a great stay!

Thanks so much, we had a great stay and we'll definitely go back again.

This review has been translated,click hereto view the original version.

Baie lekker gebly!

Baie dankie, ons het baie lekker gebly en sal vir seker weer teruggaan.

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Dawid V - Jun 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Dawid V
With spouse/partner

Always enjoy visiting unique places.

Everything you need, but the space is a bit small.

This review has been translated,click hereto view the original version.

Geniet dit altyd om unieke plekke te besoek.

Alles wat jy nodig het, maar die plekkie is bietjie klein.

You are reading the original review,click hereto view the translated version.

Mountain Haven Guest House's response

Dear Dawid,

Thank you for your feedback, we are glad you enjoyed your stay.

The units sizes are 19m2 for a 2-sleeper, 25m2 for a 4-sleeper and 38m2 for a 6-sleeper. Besides ample entertainment areas outside in the beautiful garden, the object has always been to give guests the best value and a comfortable base to return to at night after exploring the wonders Kaapsehoop and the Lowveld have to offer.

It was a pleasure hosting you and hope to see you again soon.

Regards,
Vince

Mountain Haven Guest House
Monica C - May 2019
Overall score
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
1/5
Monica C
With friends

Omgewing baie mooi tuin en lapa geniet.

Was baie teleurgesteld in die kamer was klein en beknop. Daar was nie eers vurke in die kombuis nie. Moes vra vir vurke. Die enkelbed se matras was kleiner as die basis. Die stortgordyn was baie vuil en vol muf gewees. Die beweegruimte in die kamer was maar klein en beknop. Was regtig baie teleurgesteld oor die verblyf gewees.

Mountain Haven Guest House's response

Thank you for your review, we are glad you enjoyed the Garden, Entertainment facilities and wonders Kaapsehoop has to offer. You did inform us at the last minute that you needed extra beds in the unit, if we were not fully booked, we could have given you something more suitable. On close inspection, we did find a small area of mildew on the shower curtain. We apologise for any inconvenience and thank you for informing us so that we were able to rectify this issue and look forward to hosting you again.

Mountain Haven Guest House
Natalia O - Apr 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Natalia O
Family with young children

Clean and neat accommodation.

Owner was very helpful and had a lot of knowledge about area.

This review has been translated,click hereto view the original version.

Skoon en netjiese verblyf.

Eienaar was baie hulpvaardig en het baie kennis oor area.

You are reading the original review,click hereto view the translated version.

Francoise D - Mar 2019
Overall score
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Francoise D
With spouse/partner

It was very nice.

It was very nice and tranquil, with a beautiful view over the town.

This review has been translated,click hereto view the original version.

Was baie lekker gewees.

Dit was baie lekker en rustig gewees, met 'n mooi uitsig oor die kaapsehoop dorpie.

You are reading the original review,click hereto view the translated version.

Buddie D - Jan 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Buddie D
With spouse/partner

Kaapsehoop is a unique destination.

Close to nature with the necessary facilities. Vince is friendly and the information was helpful. We could enjoy mountain biking and walking. The Batterywaterval was someone wonderful to see. The views of the Lowveld was breathtaking. Wild horses are unique. Beautiful rock formations. Lovely socials around the fire in the evenings in the lapa. Very quiet and definitely a place to relax.

This review has been translated,click hereto view the original version.

Kaapsehoop is 'n unieke bestemming.

Na aan die natuur met die nodige geriewe. Vince is vriendelik en die inligting was handig. Ons kon heerlik bergfiets ry en stap. Die Batterywaterval was iets besonders om te sien. Uitsigte oor die laeveld is asemrowend. Wilde perde is uniek. Vince is vriendelik en die inligting was handig. Pragtigste rotsformasies. Heerlike kuiers om die vuur saans in die lapa. Baie stil en beslis 'n plek om te ontlaai.

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Bea F - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bea F
Family with young children

Die diens was uitstekend, ons sal graag weer hier oorbly.

Ons het 'n ontspannende paar dae by Mountain Haven geniet. Ons gasheer, Vince, was vriendelik en hulpvaardig. 'n Begeleide stappie, snaakse stories oor die omgewing en 'n spooktoer het bygedra tot die goeie diens. Die eenhede is netjies en goed uitgerus met 'n badkamer en kombuisie. Daar is drie 'rustic' kuierhoeke waar ons ure met ons kleuter deurgebring het en waar ons ook gerus het na fietsry- en stapavonture. Bring ordentlike stapskoene, 'n wyerandhoed en 'n stapstok as jy die woude, watervalle en eskarp wil verken. Kaapschehoop is pragtig met aktiwiteite vir alle voorkeure. Ons kothuis by Mountain Haven was knus en gemaklik - ons sal beslis weer daar gaan bly!

From R650
per night (for 2 people)
From R650
per night (for 2 people)
From R650
per night (for 2 people)
Make a Booking
  • Capacity: 23 people
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 225 Coetzee Street, Kaapsehoop, Mbombela, 1400, Mpumalanga
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAyjsJ1mCy7sOEFaVQdRv11653UHs9v7yNeUkYwAjNpFHt2wtqe3?w=1440&h=960&fit=crop&auto=format From R650  per night (for 2 people) 13 5 1 4 225 Coetzee Street Kaapsehoop 1400 Mpumalanga 0860 022 102 14:00-22:00 10:00 -25.593275 30.764387
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