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Ocean View Penthouse

Self Catering

Review Summary

3.7 out of 5from 18 reviews for Ocean View Penthouse
Cleanliness
3.5/5
Service
3.3/5
Location
4.6/5
Safety
3.8/5
Value for money
3.3/5
Albert P - Dec 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Albert P
Family with teenagers

Lekker gewees.

Ja, maar sal voorstel WiFi moet ingesit word.

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It was nice.

Yes, but would suggest WiFi should be inserted.

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Nelmarie V - May 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Nelmarie V
Family with young children

Absoluut teleurstellend, ek sal dit vir niemand aanbeveel nie, glad nie waarde vir geld nie, 'n klomp goed in die huis werk nie - muurproppe, ligte, toilet, aircons om 'n paar te noem.

Nadat ek van verskeie geleenthede gebruik gemaak het om seker te maak dat alles in werkende toestand is, het 'n klomp goed steeds nie gewerk nie. Van die deure kon nie sluit nie, aircons werk nie, muurproppe werk nie, van die ligte werk nie, braaier is baie vuil en die skoonmakers het genoem dat hul nie toegelaat word om die braaiers skoon te maak nie want dit vat te veel tyd en seep? Daar was geen toiletpapier of opwasseep nie, die wasmasjien se deurtjie is gebreek ens. Ek sal geen aanbeveling maak vir hierdie plek nie, die enigste raad van my sal wees om hier weg te bly. Dit was aaklig.

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Absolutely disappointing, I wouldn't recommend it to anyone, not value for money at all, a lot of things in the house don't work - wall plugs, lights, toilet, aircons to name a few.

After taking several opportunities to make sure everything was in working order, a bunch of stuff still didn't work. Some of the doors couldn't lock, aircons don't work, wall plugs don't work, some of the lights don't work, grill is very dirty and the cleaners mentioned that they are not allowed to clean the grills because it takes too much time and soap? There was no toilet paper or washing-up soap, the washing machine's door was broken etc. I would not make any recommendation for this place, the only advice from me would be to stay away from here. It was awful.

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Delaille S - Apr 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
1/5
Value for money
2/5
Delaille S
Family with teenagers

The location was perfect. The security is not great. The stairwells and passages going into the building were grubby.

I was disappointed that we only had 1 LED lamp for loadshedding. We arrived and did not have a dishtowel or sponge or a little dishwashing liquid before they arrived to clean - a day later. I did not feel safe. No security gate on front door. No soap at all in the bathrooms. A 4-star plaque is on the wall. This place was definitely not 4 stars! The cleaning company, Ruby, was amazing. They cleaned beautifully and were so helpful. Good location for beach and shops. There was no WiFi available which I did expect for the price we paid.

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Anonymous Guest - Mar 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With friends

Had a great time.

The penthouse is very nice, just nowhere to hang wet towels and clothes.

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Thobeka Z - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thobeka Z
Family with young children

We really enjoyed our stay at Ocean View Penthouse. The only thing that they need to do is to invest on a generator.

Enjoyed our stay at the penthouse. The only disadvantage was the fact that they do no have a generator.

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Brad B - Nov 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Brad B
On business

Good, but some issues.

Had some plumbing issues.

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Marisa V - Oct 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Marisa V
Family with teenagers

Nie waarde vir geld en toestand swak.

Swak instandhouding. Dstv werk nie. Gasbraaier nooit skoon gemaak. Wag nog vir terugbetaling van breekskade.

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Not value for money and condition poor.

Poor maintenance. Dstv is not working. Gas grill never cleaned. Still waiting for breakage damage refund.

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Nadia N - Sep 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
1/5
Nadia N
Family with young children

Not Penthouse standard at all.

I stayed in penthouses before and this was nothing special. The only positive thing was the house cleaner Josephine.

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Stephan V - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephan V
Family with young children

Baie lekker gekuier, sonder enige probleme.

Ons het 'n wonderlike paar dae in Ballito spandeer. Akkommodasie was aangenaam, baie ruim en goeie ligging.

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Had a great time, without any problems.

We spent a wonderful few days in Ballito. Accommodation was pleasant, very spacious and good location.

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Anonymous Guest - Mar 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
Family with young children

Nice family holiday, with small children, close to the beach, very central.

The unit is efficient and has everything needed. The unit needs some maintenance. Not all the doors can lock on the porch. The cleaning service every morning was very convenient, and we enjoyed our stay.

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Kevin D - Mar 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
2/5
Kevin D
With friends

Nice location however the place has several issues.

Our stay was for 5 days. Not a bad place however you can see that the place is getting a bit rundown. Also during our stay, there were constant issues regarding power (not load-shedding related) and water. We were without water for two days due to a leak in the complex and we were constantly having power outages - the longest being a day and a half, so at some stage were had no water or power. The air-con in the small room didn't work at all and in the other room, the air-con was leaking. The lock on the front door randomly doesn't work from the inside which means you could literally get locked inside the apartment.

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Ocean View Penthouse 's response

Hi Kevin,

Thank you for your feedback - it is carefully noted and will be used to remedy. We are pleased you still had a good stay and will call. Thanks again.

Ocean View Penthouse
Annatjie E - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
3/5
Annatjie E
Family with young children

Die onderhoud aan die plek is baie swak.

Het 'n lys gestuur van al die probleme.

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The maintenance of the place is very poor.

Sent a list of all the problems.

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Ntokozo M - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ntokozo M
Family with teenagers

The place was lovely. Even the caretaker was friendly and welcoming.

The place was beautiful and exceeded my expectations with a beautiful view of the sea. The weekend was too short. I enjoyed my stay and I am definitely coming back for an entire week.

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Lendah M - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lendah M
Family with young children

Was amazing.

Beautiful views to the ocean.

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Louise J - Aug 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Louise J
Family with young children

It was a very noisy and uncomfortable stay.

I would not recommend this unit. When things go wrong, you are passed around from one person to another and nobody helps. The gate remote did not work properly, and I notified the person I was told to contact. Nothing was done. The washing machine broke and tripped the electricity. I was left with this, and the smelly water that could not drain for an entire week. Then there was severe renovations right beneath our balcony, with such heavy drilling, we could not even speak to each other in the unit. I was promised a 50% refund for this inconvenience, which almost 2 weeks later is still not in my account. Our veranda was not usable due to the workers, noise and dust. We could enjoy it on the weekend only. I would in future rather book somewhere where there are people to help me when there is problems. As great as it was having an apartment, it turned out disastrous.

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Ocean View Penthouse 's response

Dear Louise

I'm so sorry to hear about the construction that was taking place during your stay - we were not informed by neighbours or the complex and so offered compensation. The washing machine unfortunately had a fault which has now been rectified, as are other maintenance issues. Thank you.

Ocean View Penthouse
Yolande R - Feb 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Yolande R
With spouse/partner

Ek was net daar vir 3 nagte, het toe by vriende gaan kuier. Maar dit was heerlik. Die plek is pragtig en sal beslis weer daar tuisgaan.

Sien sterre.

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I was only there for 3 nights, then went to visit friends. But it was delicious. The place is beautiful and will definitely stay there again.

See stars.

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Sanet M - Mar 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Sanet M
Family with young children

Geniet en ligging was uitstekend.

Was teleurgestel oor die aircon wat nie gewerk het nie in die hoofslaapkamer. Die gasteboek het vorige gaste geskryf dat daardie aircon al vir 'n lang tyd nie werk nie (hulle kon ons gewaarsku het daaroor). Vloer was ook nie deeglik skoongemaak nie.

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Enjoyed and location was excellent.

Was disappointed about the aircon not working in the master bedroom. In the guest book, previous guests wrote that the aircon has not been working for a long time (they could have warned us about it). Floor was not cleaned thoroughly either.

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Ocean View Penthouse 's response

Hi Sanet,

Thank you for your valued feedback.

We are replacing the air con unit, it has taken some time as the unit we request is out of stock so the lead time is long.
This will be replaced within the month of April.

I will follow up with the housekeeper as to why the floors were not clean.

We look forward to welcoming you back in the near future.

Kind Regards,
Victoria

Ocean View Penthouse
Tharina P - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tharina P
With friends

Lieflike verblyf.

Absoluut heerlike en luukse verblyf, met alles wat nodig is. Binne loopafstand van die strand, heerlike swembad en veilige parkering. Die diens wat ons van Amanda ontvang het was wonderlik, met presiese aanwysings, oproepe om seker te maak dat als reg is, asook dat ons veilig terug is. Ocean View Penthouse is definitief van die hoogste standaard en ek sal hul met ‘n geruste hart aanbeveel.

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Lovely stay.

Absolutely delicious and luxurious accommodation, with everything needed. Within walking distance of the beach, lovely swimming pool and secure parking. The service we received from Amanda was great, with precise directions, calls to make sure everything was ok and that we were back safely. Ocean View Penthouse is definitely of the highest standard and I would recommend them with a clear heart.

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Ocean View Penthouse 's response

Thank you Tharina for your wonderful feedback.

We look forward to welcoming you back in the near future.

Kind Regards,
Victoria

Ocean View Penthouse
From
R1 850
per night (sleeps 6)
From
From R1 850
per night (sleeps 6)
From
R1 850
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 102A Compensation Beach Road, 604 Bermuda Complex, Ballito, 4399, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA43881881f1eea2d11e01c6ce6a600be14b334390ebbc3430b9e00aaa6cd1eafe7ae067fd5e55dea6174741ecda47cc7ad0f2?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 850 per night (sleeps 6) 18 5 1 4 102A Compensation Beach Road 604 Bermuda Complex 4399 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.532471 31.22257
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