Paarl Mountain Lodge
Review Summary
Philip Z - Mar 2023
Overall score
Baie lekker gebly.
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Very nice stay.
Many thanks to Annette, we enjoyed it, beautiful surroundings. Will come again and recommend.
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Paarl Mountain Lodge 's response
Baie dankie vir die vriendelike resensie en boodskap. Ons waardeer dit baie. Dit was 'n absolute plesier om julle te ontmoet en te akkommodeer. Ons sien uit om julle weer te sien in die toekoms.
Vriendelike groete, Paarl Mountain Lodge.
Laurette V - Mar 2023
Overall score
Was nie aangenaam.
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Wasn't pleasant.
The room had a foul, sour smell. To get to the room from parking there is a dangerous and unsafe walking area. The parking is not suitable for large vehicles. Units definitely need maintenance and upgrading. What is real is vastly different from photos on the website.
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Paarl Mountain Lodge 's response
We sincerely apologise that your stay was unsatisfactory. We appreciate and thank you for your advice on improvements and will happily take it into consideration going further. Our cleanliness and hygiene is of utmost importance to us and we seldom receive complaints on that issue, so we will be sure to look into what occurred during your stay and try and prevent that in future. Your concern about the unsafe walking area will promptly be addressed to maintenance as we have great concern for the safety of our guests and employees.
As for the parking area, we are located in a safe residential area and are unfortunately unable to enlarge the parking area due to legal restrictions. We would also like to note that we advertise gated parking if available and not as a guarantee. In addition, if requested we do have two private parking on the lower level which can accommodate larger vehicles. As previously mentioned, our location is very safe and we seldomly hear of crimes in the surrounding area. We ourselves park outside of the gated area with no worries of safety issues. In addition, there are security patrols around our streets.
We hope someday you will return and be pleasantly surprised by our improvements. Once again, thank you for your advice on how to improve our guesthouse. As a business we will always strive for improvement. Any further advice and constructive criticism will be warmly welcomed and appreciated by contacting us at [email protected] Kind regards. Paarl Mountain Lodge
Alexander C - Jan 2023
Overall score
A quiet stay with a great view.
Paarl Mountain Lodge 's response
Thank you so much for your kind ratings and review. We are overjoyed to hear you had a pleasant stay. It was an absolute pleasure having you here and we eagerly await your next visit. Kind regards and warm wishes.
Zameka S - Dec 2022
Overall score
It was relaxing and peaceful.
Paarl Mountain Lodge 's response
Thank you for your lovely review. It was a great pleasure having you here. We look forward to seeing you again and providing you with that amazing breakfast. Kind regards.
Elsabe W - Jan 2023
Overall score
Skoon en netjies.
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Clean and tidy.
Thanks to Annette who was an excellent hostess and gave us the breakfast for free.
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Paarl Mountain Lodge 's response
Dear Elsabe, thank you for your positive review. We look forward to your next visit. Kind regards, Annette.
Alida V - Nov 2022
Overall score
Vriendelik.
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Friendly.
Nice view from the porch.
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Paarl Mountain Lodge 's response
Dear Alida,
Thank you for your positive review. I am glad you enjoyed the view.
We also found you to be very friendly and look forward to hosting you again.
Kind regards,
Annette.
Chantelle B - Nov 2022
Overall score
Was baie goed.
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Was very good.
Nice and clean. Good service from the staff.
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Paarl Mountain Lodge 's response
Dear Chantelle,
Thank you for your lovely review, it was a pleasure to host you and we hope to see you again soon.
Enjoy your day further.
Kind regards,
Annette
Adelle L - Jun 2022
Overall score
Baie netjiese plekkie.
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Very neat place.
We decided on the spur of the moment to book ourselves a place to stay the night in the Praal and we were not disappointed. We were received so kindly and made to feel welcome. The room is neatly and tastefully furnished. Good quality bed.
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Paarl Mountain Lodge 's response
Dear Adelle,
Thank you very much for your positive review. It is always nice to know that our guests are enjoying themselves and feel at home here. Enjoy your day further and thanks once again for the lovely review.
Kind regards,
Annette
Wessel V - May 2022
Overall score
Baie lekker.
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Very nice.
The bathroom was a bit dirty (the fan and tiles). There was no WiFi reception in the room.
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Paarl Mountain Lodge 's response
Dear Wessel,
Thank you for taking time to write your review. We are happy to let you know that we now have free unlimited Wi-Fi in all of our rooms. We look forward to hosting you again and knowing that there is now free access to Wi-Fi in all areas of the lodge.
Kind regards,
Annette
Nico S - Apr 2022
Overall score
Baie onpersoonlik.
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Very impersonal.
There is no microwave oven, the small fridge is very impractical, there are no plates, knives or forks. There aren't even wine glasses! What place in Paarl doesn't even provide wine glasses!
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Paarl Mountain Lodge 's response
Dear Nico,
Thank you for your comments, as advertised we are a bed and breakfast but we do allow guests to make use of the cutlery and crockery as well as the microwave in the dining area. All rooms have bar fridges and there is also a large guest fridge in the guest house for the guests' convenience. Should you require wine glasses, you can ask for them at reception.
We do hope you visit again so that you may experience these added facilities, even though we only advertise as a bed and breakfast and not as a self-catering unit.
Enjoy your day further.
Kind regards,
Annette
Abe D - Jan 2022
Overall score
Vriendelik en hulpvaardig.
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Friendly and helpful.
Beautiful location and view. Friendly owners.
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Paarl Mountain Lodge 's response
Dear Abe,
Thank you for all five stars, it was a good review score. You are welcome to come back any time.
Kind regards,
Annette
Janine S P - Dec 2021
Overall score
I loved the privacy provided and the hospitality.
Paarl Mountain Lodge 's response
Dear Janine,
It is always such a pleasant feeling to know that we have made our guests happy and that they have enjoyed their stay here at Paarl Mountain Lodge. Thank you for the review it is much appreciated and we look forward to host you again sometime.
Kind regards,
Annette and Bryan
Dirk B - Apr 2021
Overall score
Awesome en uitstekende ligging
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Awesome and excellent location
Perfectly located and the view is excellent from the honeymoon suite.
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Paarl Mountain Lodge 's response
Dear Dirk, it was a pleasure having you here. Thank you for your kind review and we look forward to seeing you in the future. Kind regards.
Krijnie V - Jan 2020
Overall score
Friendly, nice and comfortable place with beautiful views.
Paarl Mountain Lodge 's response
Dear Krijnie.
.Thank you for the positive review, I am glad you enjoyed your time here. You have a lovely family. We look forward to hosting you again.
Kind regards,
Annette and Bryan
Christopher M - Dec 2019
Overall score
Paarl Mountain Lodge 's response
Dear Christopher,
We are thrilled to get the feedback on how much you enjoyed yourselves at Paarl Mountain Lodge. Thank you for taking the time to review us. We strive to keep our guests happy and we are glad to have achieved this. You are welcome back at any time.
A happy new year for tomorrow and may you be blessed in the coming year.
Kind regards,
Annette and Bryan
Carol V - Dec 2019
Overall score
Asemrowend.
Paarl Mountain Lodge 's response
Hi Carol,
It was really such a pleasure having you both here and we are thrilled that you felt so welcomed.
Thank you for taking the time to write a review and we look forward to having you here again next time you visit Paarl.
Enjoy the weekend.
warm wishes
Annette and Bryan
Yolande V - Mar 2019
Overall score
Personal touch and going the extra mile.
Paarl Mountain Lodge 's response
Good day,
Thank you so much for your lovely positive review, it is always nice to know that our guests are happy and that they enjoy the final touches. We strive to make our guests experience memorable.
You are welcome back at any time.
Kind regards,
Annette
Ben V - Sep 2018
Overall score
Puik verblyf, baie rustige omgewing.
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Great accommodation, very peaceful surroundings.
What an experience. Bryan and Annette were a great host and hostess and don't forget Monty (Basset). You felt welcome from the start. We were treated like family. Breakfast in the mornings was great. In the evening on the deck the wine tasting was just as enjoyable. We were also given advice on what to visit and where to eat. Thank you very much Bryan and Annette, we will have good memories for a long time. If we come to Paarl again, we will definitely stay with you again.
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Paarl Mountain Lodge 's response
Good day,
What a pleasure it was and such fun hosting you. Thank you for your sincere and positive comments it means a lot to us.
Glad that you enjoyed yourselves and we hope to see you again.
Kind regards,
Annette
Karen F - Jun 2018
Overall score
Beautiful.
Paarl Mountain Lodge 's response
We are so glad you enjoyed your stay here. We are blessed to stay in this beautiful slice of heaven and are grateful to be able to share it with you and our other guests. We are happy to hear that you took the time to relax and admire the scenic views. Thank you for your great review, as it really does help promote the business and invite others to share our serene environment. My mother Annette, the hostess was blessed with a natural welcoming personality and thrives on welcoming guests and being as accommodating as possible. We eagerly await warmly welcoming you in your next visit.
Kind regards, Tarryn.
Marthinus B - May 2018
Overall score
Het aan verwagtinge voldoen.
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Met expectations.
Accommodation was up to standard. Personally, I felt the room was very small for the money we paid. There is also no view from the room as the room's door runs out against the boundary wall of the neighbor next to the guest house.
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Herman G - Jan 2018
Overall score
Baie lekker en gemaklik!
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Great and comfortable!
We were warmly welcomed. The room was neat and the view fantastic!
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Elsabe B - Oct 2017
Overall score
Heerlike veilige, waarde vir geld verblyf.
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Lovely safe, value for money accommodation.
Very pleasant, clean stay with delicious breakfast. We just felt at home. Will definitely stay there again. Thanks again Brian and Annette. Highly recommend.
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J S - Oct 2017
Overall score
Goeie verblyf, heerlike ontbyt!
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Good stay, delicious breakfast!
Paarl Mountain Lodge is neatly, safely and conveniently located. Friendly reception. Breakfast is so beautifully served and served! Quiet, out of the hustle and bustle.
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Hanlie V - Oct 2017
Overall score
Maklik om te registreer, kamer en badkamer netjies en ontbyt ruim en heerlik.
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Easy to register, room and bathroom tidy and breakfast spacious and delicious.
The owners are warm and welcoming. Our room, although very neat, smelled like a smoker had stayed there. The bed was lovely big and very comfortable. I understand that with daily guest turnover costs go up, but I feel the rate is too high for what the guesthouse offers. Our room was close to the kitchen and a lot of the walls are made of plaster which does not help with soundproofing. We would also have preferred to be more central, but that's something I should have planned better.
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Elbi B - Jun 2017
Overall score
Dit was uitstekend - omring met die mooiste berge!
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It was excllent - surrounded by the most beautiful moutains!
The accommodation is excellent and we were so warmly welcomed. The glass of wine and the mountain views were great. Unbelievable breakfast - will recommend it to anyone!
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Paarl Mountain Lodge 's response
Beste Elbi,
Baie dankie vir die mooi woorde. Dit was lekker om vir julle te ontvang en ontmoet.
Vriendlikke groete,
Bryana en Annette
Riza P - Apr 2017
Overall score
Baie gasvry ontvang. Netjiese verblyf. Heerlike ontbyt.
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Received very hospitably. Neat accommodation. Delicious breakfast.
We were received very hospitably and thoroughly enjoyed our stay at Paarl Mountain Lodge. Uncle Brian and Aunt Annette and Rozelle made us feel so at home, with bottles of wine and visits on the wooden deck, interesting stories and information about the area. Thank you very much.
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Celia W - Apr 2017
Overall score
Fantastiese ervaring.
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Fantastic experience.
Definitely recommended.
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Paarl Mountain Lodge 's response
Beste Celia,
Baie dankie vir die mooi woorde. Ons sien uit na jou volgende besoek.
Groete,
Annette en Bryan
Reynard B - Jan 2017
Overall score
Lovely, clean room and excellent service by the welcoming hosts, not to mention an exceptional view of the valley and vineyards below.
Read morePaarl Mountain Lodge 's response
It was lovely to host your delightful family, and we hope to see you on your next holiday.
Andre V - Jan 2017
Overall score
Ongelooflik gasvry met netjiese kamers.
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Very hospitable, neat rooms.
Home away from home in a peaceful environment.
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Paarl Mountain Lodge 's response
Dit was 'n groot plesier om julle hier te hê. Ons is bly om te hoor julle het dit geniet. Ons sien uit daarna om julle terug te verwelkom.
Vriendelike groete,
Annette en Bryan.
- Free cancellation up to 24 hours before your stay!
- Capacity: 8 people
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 21 Enslin street, Paarl, 7646, Western Cape
- All ages welcome
