+32

Penthouse @ Aride

2 reviews

Self Catering

Review Summary

4.6 out of 5from 2 reviews for Penthouse @ Aride

Cleanliness

4.5/5

Service

4.5/5

Location

4.0/5

Safety

5.0/5

Value for money

5.0/5

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David M - Mar 2024

Overall rating

Cleanliness

5/5

Service

5/5

Location

4/5

Safety

5/5

Value for money

5/5

David M

With friends

Amazing.

It was amazing. Will definitely be back. Thank you.

Helpful

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Russel M - Feb 2024

Overall rating

Cleanliness

4/5

Service

4/5

Location

4/5

Safety

5/5

Value for money

5/5

Russel M

With spouse/partner

Thoroughly enjoyed our stay, had a wonderful rest, with magnificent sea views.

Penthouse @ Aride offers all the luxuries that one would wish for and was more than a "home away from home" with comfort and style and a 180-degree view from the two en-suites that lead out onto a balcony that overlooks the ocean, absolutely awesome. Unfortunately, two small gripes that need to be brought to your attention: Firstly, the gas braai that was not cleaned after the previous use, that we first had to clean before we could use the braai. The braai was cleaned again by us before our departure. Secondly, the arrangements regarding picking up the keys. The instructions were given to me that if I arrived before 4:00 PM the keys would be available at CAM Properties with Michelle. We arrived at approximately 3:05 PM after driving 8 hours. CAM Properties offices were locked, I went to Wolf Security who did not have the keys. In the meantime, my wife phoned the number on CAM Properties door and spoke to Michelle and told her that we were at the office. Michelle said that she was out with clients and said that we should have phoned and told her that we were on our way. Please note that Michelle's contact number was not provided, and we were not asked to contact her. Unfortunately, our weekend did not start off on the right note, however once we entered the penthouse and opened a bottle of wine and enjoyed the view along with the complementary chips and dip all was forgotten!

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Penthouse @ Aride 's response

My sincere apologies for any inconvenience caused by the recent miscommunication concerning Michelle, our team, and yourself. I acknowledge our oversight, particularly in the handling of the dirty braai situation. Moving forward, we are fully committed to enhancing our communication processes to prevent any recurrence of such incidents. Your feedback holds immense value for us, and we are grateful for your understanding as we strive to establish more seamless and considerate coordination among us, Michelle, and our guests. I apologise once again for any inconvenience caused and appreciate your patience. We sincerely hope you will grant us the opportunity to rectify this situation and provide you with the outstanding experience you deserve. Thank you for your understanding.

Penthouse @ Aride

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From ~~R1 900~~

R1 425

per night (sleeps 6)

book

Winter Special 25% off

Stay 4 nights, pay for 3. Valid for stays from 1 May 2024 until 31 Aug 2024.

From ~~R1 900~~

R1 425

per night (sleeps 6)

2 reviews

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TRAVELGROUND.COM

Capacity: 6 people
Check-in: 14:00 to 18:00
Check-out: 10:00
Address: 89 Colin Street, Uvongo, 4270, KwaZulu-Natal
All ages welcome