Point Waterfront Apartments
Review Summary
Inge J - Sep 2024
Overall rating
Bitter lekker!
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Bitterly delicious!
Very neat and quiet. Fantastic view and very safe.
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Jerome M - Jun 2024
Overall rating
Our stay was great. Hardly any complaints.
Neo O - Apr 2024
Overall rating
Amazing.
Madarie D - Feb 2024
Overall rating
Fantasties.
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Fantastic.
Very clean neat place. Very friendly staff and safe, and walking distance from MSC where we had to board.
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Ansurie S - Feb 2024
Overall rating
Lekker!
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Nice!
We had a great stay and felt very safe. A very good start to a nice holiday. Everything was nice and clean and well furnished.
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Arvind M - Jan 2024
Overall rating
Enjoyed our short stay.
Hamida D - Jul 2024
Overall rating
Good overnight stay.
Helen M - Mar 2024
Overall rating
Friendly and helpful staff and lovely location.
Martha K - Mar 2024
Overall rating
It was an excellent stay. I can refer other people. Thanks.
Lynn-lee M - Jan 2024
Overall rating
N/A.
Laetitia J - Feb 2024
Overall rating
Nie naby winkels en groot eetplekke nie.
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Not close to shops and big eateries.
Yes, we had a nice stay. The unit is just not close to shops and big eateries.
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Louise F - Jun 2023
Overall rating
Only stayed for 1 night but the place was amazing, fantastic views!
Point Waterfront Apartments 's response
Hi Louise,
I want to express my sincere gratitude for taking the time to share your thoughts on your recent stay with us. We are thrilled to hear that you found our accommodation extremely clean, with lovely bedding and ample space.
While we regret any inconvenience caused by the Jacuzzi not heating up during your visit, please be assured that we have promptly addressed and resolved the issue. Your feedback is crucial in helping us maintain and improve our services.
We are genuinely delighted that despite the minor setback, you would choose to stay with us again. Our team is committed to ensuring that your next experience surpasses expectations.
Thank you once again for your valuable feedback. We look forward to the pleasure of hosting you in the near future.
Warm regards,
PWA
De Wet B - Jun 2023
Overall rating
Waarde vir geld.
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Value for money.
Accommodation was very neat and the unit was nice and spacious. The view was fantastic.
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Point Waterfront Apartments 's response
A big thank you for visiting and sharing your thoughts, De Wet Bezuidenhout! We're thrilled you stopped by, and your feedback means a lot.
Hope to see you again soon!
Best,
PWA
Steph V - Jun 2023
Overall rating
Compact with beautiful view.
Point Waterfront Apartments 's response
Dear Steph
Thank you for taking the time to share your thoughts on your recent stay. We are delighted to hear that you enjoyed the beautiful view, clean rooms, great service, and the excellent security we strive to provide.
We understand your concern about the pricing, and we truly appreciate your feedback on this matter. Our pricing is reflective of the high-quality experience, amenities, and service we aim to offer. We continually invest in maintaining the standards you've enjoyed, including the stunning views, cleanliness, and top-notch security.
We value your perspective and want to assure you that we are committed to providing value for your investment. We appreciate your feedback as it helps us continually assess and enhance our offerings.
If you have any further comments or suggestions, we would be grateful to hear them. Thank you again for choosing us, and we hope to welcome you back in the future.
Warm regards,
[PWA]
Noelene V - Dec 2023
Overall rating
Goeie eenheid, maar omgewing is onveilig.
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Good unit, but environment is unsafe.
The unit was clean, but the smell of the cleaning products was overwhelming. The unit was spacious with a large balcony. The linen, towels and equipment were new. The unit was very well equipped. The aircon did not work, but it was reported. Secure parking is available in the basement. There was a group that was making noise throughout the stay. The environment lets the complex down.
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Point Waterfront Apartments 's response
Dear Noelene
I trust this message finds you well. Thank you for taking the time to share your thoughts on your recent visit, and we sincerely appreciate your valuable feedback.
We have carefully noted your comments regarding the air freshener used in our facility and would like to assure you that we are actively exploring alternative options to enhance our guests' experience.
In response to your concerns about the location and security, we appreciate the opportunity to provide further insights. The Point Waterfront takes pride in being one of the safest locations in Durban, supported by round-the-clock private security patrols, a 24/7 control room overseeing 150 cameras, including license plate recognition cameras, and additional building-specific security measures. Since its inception, there has been no reported major incident, allowing residents and visitors to enjoy a worry-free environment.
While we understand that perceptions may vary, we hope that the additional context provided sheds light on the comprehensive security measures in place. We genuinely value your input and take all feedback seriously.
We are committed to continuously improving our services and appreciate your consideration in revisiting the score for location and security. Your satisfaction is of the utmost importance to us, and we look forward to the opportunity to exceed your expectations in the future.
Thank you once again for choosing Point Waterfront Apartments, and we hope to welcome you back soon.
- Capacity: 104 people
- All ages welcome
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Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: 5 Mahatma Gandhi Road, Point, Durban, 4001, KwaZulu-Natal