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Pumusa Bushcamp

9 reviews
Lodge

Review Summary

3.5 out of 5from 9 reviews for Pumusa Bushcamp
Cleanliness
3.1/5
Service
3.6/5
Location
3.8/5
Safety
4.0/5
Value for money
3.2/5
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Anadea V - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Anadea V
Family with young children

Voorwaar 'n avontuur gewees.

Baie lekker, rustig en die swembad was heerlik om af te koel. Baie diere en voëls gesien. WiFi was nie beskikbaar in die tondawels nie, en die kroeg het slegs 4 drankies gehad. Die plek kort 'n goeie opknapping.

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Truly an adventure.

Very nice, peaceful and the pool was great to cool off. Saw many animals and birds. WiFi was not available in the tondawels, and the bar only had 4 drinks. The place needs a good renovation.

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Tracey M - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Tracey M
With friends

In general it was a pleasant stay with a few improvements that could be made.

As self-catering accommodation, it is important to provide a fridge. There is a unit in the self-catering shared kitchen but that is a freezer. We did raise an issue with management that would need to be addressed as well. Some seating outside the units directly would be a great addition. The cleaning staff were wonderful and helpful but for the size of the establishment, they are a little understaffed.

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David J - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
David J
Large group

Away from the maddening crowds.

Wonderful welcome from Andre the manager. As we had travelled from flood-ravaged KZN made our party of five toasted sandwiches even though they only serve breakfast. The bar was well stocked and the pool and lounger were clean and well maintained. Apart from the torrential rain, we had a blast.

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Pumusa Bushcamp 's response

Hi David
Thank you for your wonderful review
We are so glad you enjoyed your stay.
We hope you had a safe trip home and you are welcome to come stay with us anytime again.
Glad Andre was so accommodating for you.
Safe travels
Marc

Pumusa Bushcamp
Angeline B - Jan 2022
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Angeline B
With friends

Nice, but not what we expected.

Andre, the manager and the team are helpful where they can be. Unfortunately, there are no coffee stations in the rooms. The self-catering room has a kettle and 2 plate stovetop with a toaster. Our room also did not have mosquito nets, which is advertised. There are nice walks you can do on the property and they have a variety of deer and birdlife that you can see during your stay. Was overall a good holiday, I think they just need to iron out a few days to day things.

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Kevin D - Dec 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Kevin D
With spouse/partner

Peaceful.

Nice and quiet in the bush.

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Mariette B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariette B
Family with young children

Beeldskone natuur, lekker kuier en goeie diens.

Dit was waarlik 'n wonderlike plek om te bly vir die week en ons sal graag weer daarna toe teruggaan. Andre en Sikhele is great gashere en het regtig agteroor gebuig om ons te help met wat ons nodig gehad het. En die swembad ─ lekker man, lekker!

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Picturesque nature, nice visit and good service.

It was truly a wonderful place to stay for the week and we would love to go back. Andre and Sikhele are great hosts and really bent over backwards to help us with what we needed. And the pool ─ nice man, nice!

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Pumusa Bushcamp 's response

Thank you for your wonderful review.
We will gladly host you and your family again

Pumusa Bushcamp
Lukas D - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Lukas D
With spouse/partner

Baie swak.

Hulle het nie eers 'n ketel in kamers nie, hulle het 'n deel selfsorgkombuis met niks in, die gratis WiFi is slegs vir WhatsApps, mens kan niks anders Google nie. En bo als is daar absoluut niks sein op die plek nie. Was bitter baie swak. Geen plek om te eet by die lodge self nie.

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Very weak.

They don't even have a kettle in rooms, they have a part self-catering kitchen with nothing in it, the free WiFi is only for WhatsApps, you can't Google anything else. And above all, there is absolutely no signal in the place. Was very weak. No place to eat at the lodge itself.

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Naomi V - Jul 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
2/5
Value for money
2/5
Naomi V
Family with teenagers

Teleurstellend.

Plek is verwaarloos oor die algemeen, Madela hut kort beslis opknapping, blinders van goedkoopste gehalte en rafel uit, plek kort beslis nuwe verf, houtdeur by badkamer opgevreet deur termiete of miere, trappe om uit te gaan na braai area bestaan uit sementblokke, lyk beslis nie mooi, braairooster was nie skoongemaak, geen tweepunt plugs vir kamerlampies, messe en vurke was vuil en nie volledig, kombuis gereedskap kan meer volledig wees, bv. geen blik oopmaker, geen voorsiening vir stoele om om braai te sit.

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Disappointing.

Place is neglected in general, Madela hut definitely needs renovation, blinds of the cheapest quality and tattered, place definitely needs new paint, wooden door at bathroom eaten by termites or ants, steps to go out to braai area consist of cement blocks, definitely looks not nice, grill was not cleaned, no two-point plugs for room lights, knives and forks were dirty and not complete, kitchen tools could be more complete, e.g. no can opener, no provision for chairs to sit around the barbecue.

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Dean L - Jan 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
1/5
Dean L
With spouse/partner

Dirty and not within Covid regulations.

On arrival we entered a dirty unit that was not cleaned after the previous visitors left. Fridge was dirty inside and glasses full of dust. I had to go and buy my own cleaning stuff to disinfect and clean the house. Shower glass was dirty and floor full of sand. This unit did not comply to any COVID-19 regulations. We only had room service come in about 3 times the whole 8 days. The shower doors kept falling apart. Bathroom and living room /kitchen lights did not work. Spiderwebs everywhere. Jacob however was very nice and made the stay a bit beter. There's also no wifi in the room as mentioned in the ad and one of the pictures with a beautiful mountain view picnic is false advertisement. Overall 2/5 for me.

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Pumusa Bushcamp 's response

Hi Dean

Sorry to hear about your experience at our camp.

We have alerted the manager and will make sure we process this review and work harder to make our guests experiences better in the future.

We do our upmost to comply with the covid-19 guidelines.

We are a bush camp and dust, sand and creatures such as lizards, spiders, insects and geckos do frequent the rooms easily through open windows and this makes it almost impossible to keep clean 24/7.

Your unit was definitely cleaned before you arrived. We fog our rooms between guests and spray down all surfaces and floors with sanitizer after guests check out. I have noted this and will make enquirys as to why you believe it was not cleaned or prepared for you.

Cutlery and plates are washed and are left out in cupboards where the natural elements can sometimes get them.

Our Wifi does work all around the camp. There is one private chalet that does not get wifi but this chalet is extremely exclusive and private and away from the camp.

As a bush camp and with the affordable rates we rent out our units for it is impossible to service all the rooms daily. However If a service is asked for we would gladly assist and sevice the rooms more often.

Thank you for this critical review, we are happier with contructive criticism more so than when qe get 10/10 scores. We can learn and know where we can improve on for our total guests satisfaction.

Regards

Marc

Pumusa Bushcamp
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From
R1 050
per night (sleeps 2)
From
From R1 050
per night (sleeps 2)
9 reviews
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  • Capacity: 34 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: False Bay Road, D540, Hluhluwe, 3960, KwaZulu-Natal
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA86e3be81b6be1db57becc8962b8fc237cbbd63a772bfddbfd86438648e8a40e0d21ae192e7f33878fc160c23134e347a505a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 050 per night (sleeps 2) 9 5 1 4 False Bay Road D540 3960 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -28.023022640732 32.347292477625
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