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Rocky Valley Game Lodge

Game Lodge

Review Summary

3.9 out of 5from 2 reviews for Rocky Valley Game Lodge
Cleanliness
4.0/5
Service
3.5/5
Location
4.0/5
Safety
4.0/5
Value for money
4.0/5
Hennie H - Oct 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie H
Large group

Baie ruim spasie vir lekker kuier.

Naby aan trou venue gewees. Baie rustig en skoon lug. Die stap op die plaas was ook verfrissend. Enigste negatiewe aspek is die yskas het nie 100% verkoel nie.

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Very spacious space for a nice visit.

Been close to wedding venue. Very calm and clean air. The walk on the farm was also refreshing. Only negative aspect is the fridge did not cool 100%.

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Shaun R - Oct 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Shaun R
Large group

It was a very enjoyable stay and very spacious.

The fridge was not working and the owner was informed early in the day but did not make any arrangements to have it repaired. This should have been checked prior to our arrival, along with the entire premises as a whole. Definitely need to consider installing fans/air conditioners due to the hot weather in the area. The fire/braai area needs to have some kind of shelter due to the weather conditions. It is not ideal to braai in the rain or hot sun. The place should be fumigated regularly to address the ant problem.

Rocky Valley Game Lodge 's response

Dear Shaun,

Thanks for your feedback but please get your facts right. To start, the fridge had been working before you arrived, you informed me that the fridge wasn't working at 14:00 on Friday October 6th after you checked in. I came to check and the freezer section was working fine but the fridge wasn't getting cold enough. We did offer for you to use our fridge, we also provided ice and I doubt we would have got an electrician on a Friday afternoon. You saw the lodge and braai area in the pics and knew there was no shelter before you booked so you knew what the braaiing conditions were going to be like. After you checked out we went to clean the lodge. The lodge looked like it had been turned upside down, all the furniture had been moved inside and outside, one door was completely off its hinges and another almost off, and food had been left out which would explain the ants you mentioned. When I informed you about the doors you said it was like that before, which isn't true. The doors were fine before you arrived. The lodge doesn't need to be fumigated and we've only had good reviews before you, I hope you take more care when you visit next as your visit with us wasn't pleasant at all.

Rocky Valley Game Lodge
From
R3 000
per night (sleeps 10)
From
From R3 000
per night (sleeps 10)
From
R3 000
per night (sleeps 10)
Make a Booking
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: D352, Rocky Valley Game Ranch, Pietermaritzburg, 3201, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA9a80365afe4692f0714d6dd618839e9cb4a9e29774bd39090ad1286175ca70af2d1c3279b7302609bf9f1122818d788322ec?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 000 per night (sleeps 10) 2 5 1 4 D352 Rocky Valley Game Ranch 3201 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.693240456028 30.418985537498
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