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 at Sea Otters Lodge | TravelGround
+73

Sea Otters Lodge

16 reviews
Guest House

Tap any rate to see more detailed pricing.

Price Includes
Harbour en-suite - Ground floor
Tea/coffee tray Free limited Wi-Fi
Harbour en-suite - First Floor
Tea/coffee tray Free limited Wi-Fi
Tropical en-suite - Ground floor
Tea/coffee tray Free limited Wi-Fi
Tropical en-suite - 1st Floor
Tea/coffee tray Free limited Wi-Fi
Paradise en-suite - Ground floor
Tea/coffee tray Free limited Wi-Fi
Paradise en-suite - First Floor
Tea/coffee tray Free limited Wi-Fi
Taxes and Extras

The consumer protection act requires us to provide all prospective guests with our policies, terms and conditions – All the policies, terms and conditions below are deemed as read and accepted on booking confirmation.

25% money handling fee will be levied for any refunds to be made on receipt of any cancellation of a booking

BREAKFAST POLICY
* Breakfast is not included in the room rates
* Served Breakfast available as an optional extra during stay
* Available / Priced from R100 each
* Served Breakfast - Consisting of Breakfast cereal served with milk, coffee or tea, cooked breakfast, toast and a glass of fruit juice
* Cooked Breakfast - Consisting of Two Back Bacon, Cheese Vienna, Two Eggs, Baked Beans and Half Tomato
* It is the responsibility of the guest to provide us of any dietary requirements i.e. Halaal / Vegetarian prior to day of initial arrival in order for us to source produce

BREAKFAST SEATING TIMES
* Breakfast will only be prepared and served after the earliest seating time available on the day
* Seating Monday – Friday: From 7 to 9:30 am unless otherwise noted
* Seating Saturdays, Sundays, Public Holidays and from 15 December to 10 January: From 8 to 10 am

PAYMENT POLICY
* We work on a 1st pay 1st serve basis.
* We regret no accommodation booking will be secured unless we have received the minimum non-refundable payment due.
* Pay the non-refundable deposit due at your earliest convenience to confirm your booking to avoid disappointment
* Bookings 31 days or less before date of initial arrival and/or 1 night only bookings are payable in full (100%)
* Minimum 50% non-refundable payment secures a booking, unless otherwise noted.
* Only persons quoted and paid for may share the accommodation booked.
* Rooms are booked per person per night, unless otherwise noted.
* Guest is responsible for all international transfer costs; no such cost shall accrue to us.

MINIMUM STAY - PEAK SEASONS
* Minimum stay required during long weekends and big sport events in Port Elizabeth is 2 consecutive nights
* Summer School Holidays: Minimum stay required from 15 December - 10 January is 3 consecutive nights

ROOM POLICY:
* Right of admission stay reserved at all times.
* Maximum 2 adults will be allowed to share a room.
* Rooms are booked per person per night sleeping up to a maximum of 2 adults per room
* Only persons quoted and paid for may share the accommodation booked.
* Additional person in room not paid for will be charged / invoiced for accordingly.

CHILD POLICY
* 1 x Child U/12 sharing with 2 x adults/others from SQ per night; on a single sleeper couch in the same room.
* Children staying in their own room: Full applicable room rate apply.

SINGLE SLEEPER COUCH (IF APPLICABLE)
* Any person 12 years of age and older making use of this facility does so entirely at their own risk.
* Maximum 1 x single sleeper couch allowed per room booked and only allowed in rooms situated on the Ground floor level
* Recommended for a child U/12
* Only available when pre-booked: SQ.

ARRIVAL / CHECK IN
* From 2 – 7:30 pm.
* Check in close at 8 pm.
* It is advisable to check in before 8 pm at your earliest convenience as there is no staff on duty from 8 pm.
* Late check in only allowed by prior arrangement and confirmation and a late check in fee will apply.

EARLY CHECK IN:
* Subject to no other guests checking out of the room on the same day and prior arrangement has been made and confirmed.
* Early check in will only be allowed from 12 pm and only if the room is clean and ready for occupation we will not accommodate any requests for an earlier check in

ROOM DEPARTURE / CHECK OUT:
* By 10 am.
* No late room departures will be allowed after 10:30 am
* Late room check out fees applicable for late room departure from 10:31 am onwards - fee from 25% - 100% of daily room rate SQ

DINNER POLICY:
* Dinner is not included in the room rates.
* Dinner is available as an optional extra per person per set dinner: SQ.
* No dinners from Friday – Sunday, Public Holidays and 24 & 31 December
* Dinner must be pre-booked at least 2 days in advance if required
* Dinner is served from 6 pm – 7 pm

TAKE-AWAY BREAKFAST
* Take-Away breakfast is not included in the room rates
* Available as an optional extra, by prior request and booking only: SQ
* Take-Away breakfast must be pre-booked at least 2 days in advance

TAKE-AWAY LUNCH PACK
* Take-Away lunch pack is not included in the room rates
* Available as an optional extra, by prior request and booking only: SQ
* Take-Away lunch pack must be pre-booked at least 2 days in advance

Wi-Fi POLICY
* Free limited Wi-Fi is provided to overnight guests
* Fair usage applicable - No live streaming and/or download of movies allowed
* A fee of R 75 per 1 GB or part thereof will be levied for Wi-Fi usage, if fair usage is abused

HONESTY BAR POLICY
* Should we host a private function/wedding/conference the honesty bar will unfortunately not be made available on the day
* Only available by prior arrangement and confirmation and subject to closing time
* Only stocked on prior request, at least 1 day in advance

BRAAI FACILITIES POLICY
* Should we host a private function / wedding / conference the braai facilities will unfortunately not be made available
* Guest to supply own food, briquettes / charcoal and fire lighters
* Only available by prior arrangement and confirmation
* Only available to overnight guests - No visitors of guests allowed

SMOKING POLICY
* We regret that no smoking is allowed inside the Guest House and bedrooms
* Smokers are more than welcome to smoke in the outside areas and Gazebo of the Guest House
* Should a guest not abide by these above terms the guest will unfortunately be held liable to an R500 room refreshing fee payable for additional cleaning and freshening of the room

VISITORS OF GUESTS POLICY
* We allow visitors onto the property by prior arrangement and confirmation only: Visitors must sign in and proof of identification is required
* Visitors are not allowed in the bedrooms and/or to sleep over, should guests and/or their visitors not abide by this term the guest will be charged / invoiced for the additional guest(s) in the room from date of initial arrival until date of initial departure on the original booking made
* We reserve the right at our sole discretion to set a maximum number of visitors allowed per visit
* Visitors are not allowed to make use of any onsite braai facilities, be catered for and/or be invited for a braai by guests staying at Sea Otters Lodge; these facilities are for the exclusive use of guests staying at Sea Otters Lodge
* Guests are welcome to request a quote from Sea Otters Lodge in order to cater for them and their visitors, should the need arise.

OVER-PAYMENT/EXCESS PAYMENT POLICY
* Should a guest make an over-payment into our account, pay more than the required full booking value; the guest will only be refunded the balance once the payment / funds has cleared into our account and is readily available for withdrawal
* We would require the following information in order to proceed with the refund: (1) Certified Proof of Identification, (2) Proof of residence and (3) Proof of bank account from your financial institution – All 3 (three) must not be older than 3 months

CHEQUE PAYMENT POLICY
* Regretfully we do not accept cheque payments: Please note that our financial institution notify us of cheque payments into our account

TIP / GRATITUDE POLICY
* A tip / gratitude is not compulsory
* Guests are more than welcome to tip an employee should they feel like it
* The tip / gratitude amount is totally up to the guest’s sole/own discretion.
* Please do not tip in a foreign currency as it is not possible for our employees to exchange foreign currency
* Employees are not allowed to ask for a tip / gratitude as this is against our company policy.

Cancellation Policy - Flexible
Our Covid-19 guarantee: We will always give a 100% refund if Covid-19-related travel restrictions affect your booking. Read More
More than 24 hours before check-in 100%deposit refunded
Less than 24 hours before check-in 0%deposit refunded
From R1 000
per night (for 2 people)
From R1 000
per night (for 2 people)
From R1 000
per night (for 2 people)
Make a Booking
  • Capacity: 12 people
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 15 Seaway Drive, Kini Bay, Port Elizabeth, 6023, Eastern Cape
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAA8f9b150875f26ab89b95f1fea8dcb239a6028ae27732b8b13f708845a2b64870d75db32acfaccfd177d6760991030cd81505?w=1440&h=960&fit=crop&auto=format From R1 000  per night (for 2 people) 16 5 1 5 15 Seaway Drive Kini Bay 6023 Eastern Cape 0860 022 102 14:00-20:00 10:00 -34.020436814878 25.379127413035
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