Seaview Manor Exquisite B&B
Review Summary
Jacobus M - Oct 2020
Overall score
Baie skoon en netjies. Veilige pragtige uitsig baie still en rustig.
Maria M - Oct 2020
Overall score
Amazing holiday
Lezel G - Jan 2020
Overall score
The guesthouse should go for a star rating again.
This review has been translated,click hereto view the original version.
Die gastehuis moet weer vir 'n stergradering gaan.
As dit 'n vystergradering wil he soos tans, sou 'n gas die volgende kon verwag? 'n Klein (tabletop) yskassie in elke kamer en nie 'n cool bag wat aangebied word nie. Miskien 'n koue verwelkomingsdrankie/coffee on-the-go? Sambrele vir koelte by die swembad. Ys/water beskikbaar 24/7 veral in Natal se warm tropiese klimaat.
You are reading the original review,click hereto view the translated version.
Seaview Manor Exquisite B&B's response
Dear Lezel
Thank you for taking the time to review your recent stay with us. Your feedback is extremely important to us as we consistently strive to ensure that all our guests have an enjoyable and pleasant stay. We apologize that you did not enjoy your stay with us in its entirety as at no time during your stay did we feel you were unhappy with our service or facilities. As this is the first time we have received complaints of this nature I will try and address them as best I can. Please note we are graded as a four star with the AA and not a Five star as are all the upmarket establishments in our area and which is reflected in the rates charged. We appologise with regards to the fridge in the one room, the cooler box was a tempory measure but we did move you to a room that had a fridge. All our rooms are equipped with a bar fridge and we do have umbrellas that a guest can request at any time if we were aware that you needed an umbrella we would have gladly provided you with one. I am somewhat taken back by this poor review as we went out of our way to assist you. We repaired the scratch on your hired car at our own expense even though it was your negligence and we did not even ask you to repair the wall that was damaged in the process that you did not even apologise for. After having received the wonderful gift you gave me on checking-out which I truly appreciated and did expect and followed it up with a very grateful SMS I was rather confused that you would rate our customer service as 3 out of five. I honestly feel that all of our previous reviews on this website reflect our constant endeavour to provide the highest level of service, as we did with you.
Vicky D - Oct 2019
Overall score
A very convenient location and excellent breakfast. The rooms are spacious, clean and luxurious.
Johan B - Aug 2019
Overall score
Great experience, beautiful view, calm and tranquil.
Maryna C - Aug 2019
Overall score
Absoluut rustig en kalm, tuis weg van die huis.
Kathryn M - Jul 2019
Overall score
Beautiful accommodation - lovely area and very friendly people.
Adriaan E - Jun 2019
Overall score
Very friendly service and hospitality.
This review has been translated,click hereto view the original version.
Baie vriendelike diens en gasvryheid.
Goeie plek en waarde vir geld. Vriendelike diens. Sou goed wees as hulle kon kyk na 'n mikrogilfoond per eenheid om kos warm te maak, maar anders 'n aangename verblyf.
You are reading the original review,click hereto view the translated version.
Heidi M - Apr 2019
Overall score
Zeer goed.
Roelof C - Feb 2019
Overall score
Very nice, neat, tranquil, clean, safe, convenient, friendly and helpful.
This review has been translated,click hereto view the original version.
Baie lekker, netjies, rustig, skoon, veilig, gemaklik, vriendelik en hulpvaardig.
Sien sterre.
You are reading the original review,click hereto view the translated version.
Ella K - Nov 2018
Overall score
Excellent clean rooms with very nice breakfast served.
Chante-lee B - Oct 2018
Overall score
Friendly staff, very neat and wonderful food.
This review has been translated,click hereto view the original version.
Vriendelike personeel, baie netjies en wonderlike kos.
Die personeel was baie vriendelik en behulspaam. Kos is heerlik en kamers was netjies.
You are reading the original review,click hereto view the translated version.
Morne S - Sep 2018
Overall score
Relaxing and neat.
This review has been translated,click hereto view the original version.
Rustige en netjies.
Seaview Manor is definitief die moeite werd om by te bly. Die uitsig is mooi, die kamers is netjies en die ontbyt is baie lekker. Die eienaar is ook baie gaaf en 'n plesier om mee te gesels.
You are reading the original review,click hereto view the translated version.
Eula B - Feb 2015
Overall score
Seaview Manor is a place to recommend
- Capacity: 8 people
-
Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 5 Emin Terrace, La Lucia, Durban, 4051, KwaZulu-Natal
- No children under 13