Shangri La 1602
Review Summary
Vicky D - Feb 2020
Overall score
We were returning to a family home area after 25 years.
Read moreShangri La 1602's response
Good afternoon Vicky,
We always strive to be of the best service to our clients and I am very sorry that you didn't enjoy your stay. As far as the cleanness of the bathrooms..I will follow this up with our Management Agent.
I just want to point out that I tried my utmost best to make contact with you and tried to communicate with you via What's App. I phoned the Acting Management agent twice and asked her to please get your local mobile number for me. She said that she went to the flat more than once and that you were out. She also specially opened for your friend as your friend kindly wanted to leave a food basket for you.
As far as the load-shedding is concerned: this is something totally out of my control as this is a current and unpleasant situation in South Africa. The Body Corporate makes sure that the schedules are placed in the lifts for the convenience of guests. I always communicate the schedules as I receive it, to our guests, providing I have a telephone number. I surely didn't know that you had a teenager on crutches.
As far as the safety of the beaches is concerned...I am sorry that this is your experience but we never had a problem and most probably it is the overall safety aspect in South Africa that could be your concern.
As far as responses to emails. I did my utmost best to communicate and assist you with payment. This was before I suggested to rather make a booking via Travelground. I always answered your emails as soon as I possibly could.
Once again, my apologies for your not so pleasant stay.
Kind regards,
Charlotte Van Wyk
Mornay M - Jan 2020
Overall score
The photos does not do the apartment justice. The location is perfect so close to beach. The views are awesome. The time we spent there was amazing. Will definitely be going back. We give this apartment ten out of ten.
Shangri La 1602's response
Baie dankie Mornay.
Ons probeer ons bes om altyd kwaliteit akkommodasie te verskaf. Ons is baie bly dat jul die vakansie geniet het en sien daarna uit om jul weer terug te verwelkom.
Vriendelike groete
Charlotte Van Wyk
Eienaar
Mathilda V - Dec 2019
Overall score
Ons was baie beïndruk met die intrapslag.
Shangri La 1602's response
Baie dankie Mathilda.
Ons probeer ons bes om ons woonstel so gerieflik as moontlik vir elke gas te maak. Baie bly dat jul die tyd daar geniet het en sien uit om jul terug te verwelkom.
Vriendelike groete
Charlotte Van Wyk
Eienaar
Maria K - Oct 2019
Overall score
Friendly and neat.
Carla C - Aug 2019
Overall score
Hemels.
Shangri La 1602's response
Hi daar Carla
Baie dankie vir jul ondersteuning. Ons is baie bly jul het dit geniet!
Ons probeer hard om ons standaard hoog te hou en om uitstekende waarde vir geld vir gaste aan te bied.
Sien uit om jul weer terug te verwelkom.
Vriendelike groete
Charlotte Van Wyk
Eienaar
Shangri-La 1602
DOONSIDE, KZN
Desre V - May 2019
Overall score
Fantastic and convenient. Beautiful sea views.
This review has been translated,click hereto view the original version.
Fantasties en gerieflik. Pragtige uitsig oor die see.
Ons het heerlik vakansie gehou en daar was niks kort gewees nie. Sal beslis weer hier vakansie hou!
You are reading the original review,click hereto view the translated version.
Shangri La 1602's response
Baie dankie Desre. Ons probeer ons bes om ons vakansie woonstel so gerieflik as moontlik te maak.
Nog maals baie dankie vir jul ondersteuning.
Charlotte Van Wyk
Lize C - Oct 2018
Overall score
Baie gerieflik, modern en mooi.
Adele E - Oct 2018
Overall score
Gemaklik, veilig, goeie diens, mooi, netjies en lekker.
Shangri La 1602's response
Baie dankie weer eens vir jul ondersteuning. So bly jul het jul tyd in ons woonstel geniet.
Corlia D - Jul 2018
Overall score
Heerlike seevakansie.
Shangri La 1602's response
Baie dankie Corlia. Ek waardeer jou bespreking en verwelkom jul graag terug. Ons probeer ons bes om kwaliteit akkommodasie teen bekostigbare tariewe te bied.
Elmarie T - Jun 2018
Overall score
Stil en rustig en ons het lekker gerus.
Shangri La 1602's response
Baie dankie Elmarie. Dit was 'n plesier om jul as gaste te kon verwelkom. Ons probeer ons bes om kwaliteit akkommodasie te verskaf.
Nogmaals, baie dankie vir jul ondersteuning.
Doret S - Jun 2018
Overall score
Wow! Beautiful apartment and good value for money.
This review has been translated,click hereto view the original version.
Wow! Pragtige woonstel en goeie waarde vir geld.
Woonstel is pragtig, netjies en skoon. Baie modern. 'n Ongelooflik uitsig van die see. Verblyf was regtig soos 'n sprokie.
You are reading the original review,click hereto view the translated version.
Shangri La 1602's response
Baie dankie Doret.
Ek is so bly jul het dit geniet. Ons probeer ons bes om ons gaste welkom te laat voel en kwaliteit akkommodasie aan te bied.
Charlotte Van Wyk
Eienaar
- Capacity: 6 people
-
Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 7 Lagoon Road, 1602 Shangri La, Doonside, Kingsburgh, 4126, KwaZulu-Natal
- All ages welcome