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at Sparrebosch Views | TravelGround
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Sparrebosch Views

6 reviews
Self Catering

Review Summary

4.2 out of 5from 6 reviews for Sparrebosch Views
Cleanliness
3.3/5
Service
4.2/5
Location
4.7/5
Safety
4.7/5
Value for money
4.2/5
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Nico E - Mar 2019
Overall score
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Nico E
Family with young children

Asemrowend en rustig.

Die ontvangs was vriendelik. Niemand was lastig nie. Die uitsig was asemrowend. Die huis is baie gerieflik.

Chaneen V - Jan 2018
Overall score
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Chaneen V
Family with teenagers

Beautiful but terrible.

The house looked good but was very neglected. Day one the fridge and TV had to be replaced. During our 10 day stay we had to have an electrician, plumber, TV repair man and white goods repair man x2 called in. The kettle caught fire and the dryer (that had damp linen in) broke. Cutlery was very scarce, only one serving dish, no casserole, three teaspoons, no sharp knives, bedside table lamps not working, blinds in rooms broken, room doors either lock themselves or will not close, no washing pegs (considering the dryer wasn't working), bedding on beds were just double bed duvets folded in half. The only good thing about the house is the view.

Sparrebosch Views's response

Dear Chaneen,
We always value reviews be it positive or negative but all reviews and comments should be fair and evenhanded. The home was totally repainted both the interior as well as the exterior in Sept 2017. The floors were resealed at the same time.
On the first night of the guests stay I was informed that the fridge was not cooling and at the same time I was also informed that the TV was emitting a frequency that adults could not hear, but their toddler's ears were affected by it. I sent a TV technician out who informed me that the TV was working and he did not find anything wrong with it. I, however, decided to replace the fridge freezer as well as the TV. The new 50" flat screen TV and fridge freezer unit was replaced and installed with brand new ones by 11h30 the next morning. I must stress that the TV did not need to be replaced but was a goodwill gesture. Regarding the teaspoons and cutlery, there is a second set of cutlery that is on a purpose made hanger on the granite top in kitchen. I checked today and it is still there, which adds up to six additional knives, forks, teaspoons and tablespoons. There are actually 9 teaspoons. There is also a 5 knife carving set in the kitchen drawer when the client complained that the knives were not sharp enough. I had 2 more new Wilkinson carving knives delivered the same day. The kettle was replaced with a new one, also on the same day of complaint. On closer inspection the kettle had not caught fire but has a loose wire in the plug, I fastened the loose wire and subsequently gave it to the cleaning lady who uses the kettle at her home. Regarding the "broken blind", it clips in and the cleaning lady just snapped the clip back into place in seconds.
I realize that it is frustrating especially when a fridge goes on the blink, but every complaint was addressed promptly. Prospective guests should please also read the positive reviews on the property and not just one person's opinion.

Sparrebosch Views
Tina C - Jan 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tina C

Enjoyed our stay.

TravelGround's customer service was excellent. The accommodation was comfortable and the location was brilliant.

Morne L - Jan 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Morne L
Family with teenagers

Very nice accommodation!

It is a spacious, well-equipped house that was very neat. The location is fantastic and the views are beautiful. Can definitely recommend it.

This review has been translated,click hereto view the original version.

Baie lekker verblyf!

Dit is 'n baie ruim, goed toegeruste huis wat baie netjies was. Die ligging is fantasties en die uitsigte is baie mooi. Kan dit beslis aanbeveel.

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Hannes M - Dec 2016
Overall score
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannes M
Family with young children

Very good location.

The house is located on Pezula Golf Course and overlooks the 10th! Great location and highly recommended.

This review has been translated,click hereto view the original version.

Baie goeie ligging.

Die huis is op Pezula Gholfbaan geleë en kyk uit oor die 10de! Baie goed geleë, sal die huis aanbeveel.

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Lynette E - Aug 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette E
With friends

Pragtige, stil omgewing met asemrowende uitsig.

Lekker ruim huis met wonderlike uitsig en alles wat nodig is vir heerlike kuier. Net ysgedeelte van die yskas het nie gewerk nie, maar dit was nie 'n krisis nie. Sommer ys gekoop. Drie egpare kan met gemak daar bly, want daar is 3 dubbelbeddens. Daar is onmiddellik gereël vir 'n "tag" om in te gaan by hek nadat ek navraag gedoen het. Baie vriendelike diens deur verhuurders.

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From R1 250
per night (sleeps 6)
From R1 250
per night (sleeps 6)
6 reviews
Make a Booking
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TRAVELGROUND.COM
From R1 250
per night (sleeps 6)
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  • Capacity: 6 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 1 Shipwright Drive, Sparrebosch Clifftop Estate, Knysna, 6570, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGE3NzNkNjYxLWZiOTYtNDRjNS1hYThlLWU5YjVjNmU2OTM1Mw?w=1440&h=960&fit=crop&auto=format From R1 250  per night (sleeps 6) 6 5 1 5 1 Shipwright Drive Sparrebosch Clifftop Estate 6570 Western Cape 0860 022 102 14:00-19:00 10:00 -34.075076555095 23.097644917999
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