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The Kingdom Resort

Review Summary

4.5 out of 5from 177 reviews for The Kingdom Resort
Cleanliness
4.6/5
Service
4.3/5
Location
4.6/5
Safety
4.6/5
Value for money
4.2/5
Sandile M - May 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Sandile M
On business

It's such a wonderful family place to visit often.

Enjoyable and looking forward to my next visit.

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Michael M - Apr 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Michael M
With friends

Lovely facilities but staff spoilt our stay.

The place is beautifully designed with lots for children to do. While some of the staff went out of their way, like Johanna, some were very unaccommodating and should not be working in the front of house. The bathroom tap leaked in one bathroom, and I woke up to water all over the bathroom floor. To their credit, as soon as the fault was logged, someone came to take a look and switched the water off. Housekeeping also came straight away to mop up the water. I was told that by 09:00 someone would come and fix the problem, but they did not come and only arrived in the afternoon. It took hours to fix the problem as the tap needed replacing. It was not a convenient time. The next morning, I woke up and found the bathroom floor covered in water again. This time the leak came from the other basin. I went to reception to inform them and to find out if our next chalet was ready to be checked in at 10:00 as promised, as we had decided to extend our stay. A very disinterested front of house person noted that the floor was flooded again and told me that the chalet would not be ready as promised. Only after a while did one of her colleagues interrupt to say the chalet would be ready. During the interaction, the lady who was 'helping' us was extremely rude. After checking into the new chalet, we enquired about going to Sun City and were told the shuttle went every hour but that you had to book. We then booked and were told to come back; we could just phone, and someone would fetch us. When we later phoned to be collected at Sun City, we were told we had to wait an hour as the next shuttle would only arrive then. When someone else in our party phoned, they were told the driver would come and collect us in the next few minutes as we were then speaking to someone else. I will definitely not be back.

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The Kingdom Resort 's response

Hi Michael, thank you for your valuable feedback. Please accept our sincere apologies for the aspects that left a damper on your otherwise enjoyable stay. Guest interactions of such standards are not what we aim for, and as such, we will be addressing these concerns with our team as a matter of urgency. We really appreciate you bringing this to our attention, and would appreciate a chance in the future to change your impression of our resort.

The Kingdom Resort
Vusi M - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vusi M
Family with young children

Kid-friendly and safe.

This resort is kid-friendly and has a lot to do to keep busy. Sun City is also 5km from the resort if you want to have some more fun. The resort is well-maintained and units are clean. Staff from the gate to reception to restaurant to cleaners are all well-trained, friendly, and helpful. It's been a pleasure to see friendly staff all the time. Please consider changing the gate at the water world to the shop (sometimes we don't have our room card with us), then you can't enter the shop. It should be easy access for guests staying at the resort. We found a lot of unhappy guests at the gate during our 7-day stay because they also did not bring their room cards to open the gate.

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The Kingdom Resort 's response

Hi Vusi, thank you for sharing your experience with us. Ensuring a fun, family-friendly environment is key for us, and we're glad we could exceed your expectations in this aspect. We appreciate your suggestion about the gate, as we aim to make every aspect of your stay as convenient and enjoyable as possible. Hope to welcome you back soon for another memorable stay!

The Kingdom Resort
Heidi V - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi V
Family with teenagers

N'reis en verblyf om te onthou, sal weer kom, luv dit.

Baie lekker gebly! Pragtige netjiese eenheid.

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A trip and stay to remember, will come again, luv it.

Very nice stay! Beautiful neat unit.

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The Kingdom Resort 's response

Hi Heidi, dankie vir die wonderlike resensie. Ons is bly dat ons luukse eenhede en gesinsvriendelike geriewe kan help om 'n onvergeetlike vakansie-ervaring vir jou te bied. Dit was wonderlik om jou te huisves, en ons kan nie wag vir jou volgende besoek nie!

The Kingdom Resort
Lerisha V - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lerisha V
With spouse/partner

Baie lekker!

Ons het baie lekker gebly. Dit was skoon en het baie veilig gevoel. Al wat sleg was, is die beddens, dis kliphard!

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Very nice!

We had a very nice stay. It was clean and felt very safe. All that was bad is the beds, they are rock hard!

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The Kingdom Resort 's response

Hallo Lerisha, dankie dat jy jou ervaring deel! Ons is bly om te hoor dat jy baie lekker gebly het en veilig en gemaklik gevoel het met ons netheidstandaarde. Ons waardeer jou terugvoer oor die beddens en sal dit beslis in ag neem vir toekomstige verbeterings. Net so hoop ons om jou binnekort terug te verwelkom vir nog 'n aangename verblyf!

The Kingdom Resort
Shandre S - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shandre S
With spouse/partner

Most beautiful facility ever.

It was absolutely amazing. The service was amazing, the staff was very friendly and helpful at all times, and the facility was something really special. The way the facility is laid out makes it really easy to meet new people and to fully immerse yourself in the outdoors. I would rate this a 10 out of 10 all day long.

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Omphile M - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Omphile M
Family with young children

Beautiful family friendly resort.

Lots of activities you can do within the resort without having to leave the resort.

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The Kingdom Resort 's response

Hi Omphile, thank you for your wonderful review! We're thrilled you enjoyed our family-friendly atmosphere and the array of activities available on-site. We strive to provide a memorable experience without the need to venture off the resort grounds. Likewise, we hope to welcome you back soon for more fun and relaxation!

The Kingdom Resort
Samantha S - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Samantha S
With spouse/partner

Ontspanning.

Baie rustig en lekker.

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Relaxation.

Very peaceful and nice.

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The Kingdom Resort 's response

Hallo Samantha, dankie vir jou resensie. Ons is verheug om te hoor jy het ons oord rustig en lekker gevind! Die skep van 'n rustige hawe vir ons gaste is ons topprioriteit. Dankie dat jy die tyd geneem het om jou ervaring te deel. Ons sien uit daarna om jou terug te verwelkom vir meer ontspanning in die toekoms.

The Kingdom Resort
Andrew T - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Andrew T
Individual traveler

Skoon en netjies met baie aktiwiteite.

Moet net die begroting baie goed beplan. Baie van die aktiwiteite kos ekstra. Daar was ook maar baie lawaai van party gaste.

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Clean and tidy with lots of activities.

Just have to plan the budget very well. Many of the activities cost extra. There was also a lot of noise from some guests.

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The Kingdom Resort 's response

Hallo Andrew, ​dankie vir jou resensie van ons oord. Ons is bly jy het die netheid en verskeidenheid aktiwiteite waardeer. Ons is spyt oor die geraasversteurings wat jy ervaar het en sal geraasbeheermaatreëls verbeter. Dankie dat jy ons oord gekies het, en ons sien daarna uit om jou binnekort weer te huisves.

The Kingdom Resort
Marethe O - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marethe O
With spouse/partner

Baie lekker verblyf.

Perfek vir verblyf naby Sun City, veral met klein kinders.

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Very nice stay.

Perfect for staying near Sun City, especially with small children.

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The Kingdom Resort 's response

Hallo Marethe, dankie vir jou resensie. Ons glo dat die skep van wonderlike herinneringe saam met jou gesin is waaroor vakansies gaan, en ons is verheug dat ons daartoe kon bydra. Ons span werk hard om 'n verwelkomende omgewing te bied, so dit is altyd wonderlik om sulke positiewe terugvoer te ontvang. Ons kan nie wag om jou en jou kleingoed terug te verwelkom vir nog 'n lekker kuier in die toekoms nie!

The Kingdom Resort
Kenny P - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kenny P
Individual traveler

It was very nice.

I almost got disappointed because I booked a double bed, but I was given twin beds. However, I asked to be changed and it was done. I was happy with the help I received from the receptionist.

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The Kingdom Resort 's response

Hi Kenny, we sincerely appreciate your feedback regarding your recent stay at our resort. We apologise for the initial inconvenience of the twin beds instead of the double bed you booked. It's great to hear that our receptionist promptly addressed your concern and assisted you in switching to the room configuration you preferred. We take pride in our commitment to providing excellent customer service, and your positive experience with our receptionist is a testament to that. We're delighted that we could turn your initial disappointment into a more satisfying stay. We look forward to welcoming you back and ensuring your future visits are seamless and enjoyable. ​

The Kingdom Resort
Anonymous Guest - Sep 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Anonymous Guest
With spouse/partner

Disappointing, not good value for money.

Facilities disappointing, bedding not up to standard.

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Altus V - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Altus V
Large group

The most relaxing stay I have ever experienced.

I would recommend The Kingdom Resort as your stay, Sun City is only a day visit experience, and the value for your money is a 5/5 when you stay at the resort. Great job to the staff!

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The Kingdom Resort 's response

Wow Altus. We are so thankful for your kind review of our resort. We offer the ultimate African bush experience, a ton of fun filled activities and the location is great to be able to enjoy nearby attractions too. Thank you for your support, and please do visit us again soon!

The Kingdom Resort
Kirsty B - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kirsty B
Family with young children

Amazing stay and fantastic facilities.

Fantastic resort for kids and adults.

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Maresa M - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Maresa M
With spouse/partner

Wonderlike atmosfeer.

Ons het net een nag oorgeslaap tydens die paasnaweek. Ek was baie bang vir geraas en steuring van bure, maar kon werklik nie kla nie. Ons kon buite sit en na al die veldgeluide luister. Alles is funksioneel en puik uitgedink, nog nuut en werklik ruim. Die bed het heerlik geslaap en die kombuisie was pragtig toegerus met alles wat nodig is. Ons hoop dat hulle die standaard van versorging in elke eenheid kan volhou, want dan kom ons weer en weer. Die oord is klipgooi van Pilanesberg af, wat dit 'n perfekte oorslaap maak. Beveel graag aan!

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Wonderful atmosphere.

We only stayed one night during the Easter weekend. I was very afraid of noise and disturbance from neighbors, but really couldn't complain. We could sit outside and listen to all the field sounds. Everything is functional and well thought out, still new and really spacious. The bed slept wonderfully and the kitchen was beautifully equipped with everything needed. We hope that they can maintain the standard of care in each unit, because then we will come again and again. The resort is a stone's throw from Pilanesberg, which makes it a perfect overnight stop. Happy to recommend!

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The Kingdom Resort 's response

Hallo Maresa, dankie vir jou gewaardeerde terugvoer en dat jy ons met jou Paaswegbreek vertrou het. Ons is so bly dat jy 'n aangename en allesomvattende vakansie-ervaring by ons moderne, ideaal geleë oord geniet het. Inderdaad, die unieke atmosfeer bied 'n rustige ontsnapping, en ons fasiliteite op die perseel sorg vir 'n prettige verblyf. Dit was 'n ware plesier om jou te huisves, en ons kan nie wag om jou terug te verwelkom nie.

The Kingdom Resort
Linda S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Linda S
Family with young children

We enjoyed our stay and felt very welcome from the time we arrived until we left. The resort is well-kept and offered a wide variety of actvities.

Great service, great amenities, clean accommodation, and friendly staff. Close to other activities that enhanced our stay.

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The Kingdom Resort 's response

Hi Linda, thank you for your great feedback.
At The Kingdom Resort, we're huge on excellent customer service, as we want all our guests to experience the most amazing stay possible.
We are really glad that you also made use of the wide range of fun-filled facilities that we have available as well. It was such a pleasure hosting you and we cannot wait to welcome you back for another memorable getaway.

The Kingdom Resort
Miems J - Feb 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
2/5
Miems J
With spouse/partner

Te duur.

Eenheid 19B se stortdeur lek. Dit moes al lankal so gewees het.

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Too expensive.

Unit 19B's shower door is leaking. It should have been like this for a long time.

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Daniel K - Jan 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
2/5
Daniel K
With spouse/partner

Kon vir 3 nagte nie slaap.

Geen afdwing van stiltereëls. Baie besoekers steur hulle nie aan geraasreëls nie. Reël is stilte na 10pm. Harde musiek en hard praat/lag/kuier tot 2/3 am. Siende oujaarsaand van 31ste kon ons seker verdra, maar nie 30ste en vroegoggend van 2de nie.

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Couldn't sleep for 3 nights.

No enforcement of silence rules. Many visitors do not pay attention to noise rules. Rule is silence after 10pm. Loud music and loud talking/laughing/hanging out until 2/3 am. Seeing as New Year's Eve of the 31st we could probably tolerate it, but not the 30th and early morning of the 2nd.

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The Kingdom Resort 's response

Hallo Jaco, dankie dat jy jou onlangse verblyf by ons hersien het. Ons is baie jammer vir die geraas versteuring wat u ondervind het, en enige ongerief wat u veroorsaak het. Daar is 'n geraas beleid in plek en ons is jammer as dit nie behoorlik toegepas is nie. Dit is met sekuriteit aangespreek, en ons herhaal dat gaste altyd welkom is om sulke gevalle aan te meld terwyl hulle op die perseel is. Dankie dat jy dit onder ons aandag gebring het en ons hoop om in die toekoms 'n baie beter indruk op jou te maak.

The Kingdom Resort
Anonymous Guest - Dec 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with teenagers
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Joseph J - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joseph J
With spouse/partner

Convenient and fun.

We enjoyed our stay.

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The Kingdom Resort 's response

Hi Joseph, thank you for taking the time to share your feedback with us - it sure is lovely to know we're on the right track with the kind of holiday experience we provide our awesome guests with. Memorable stays are our forte, and our first-class service, fantastic facilities and beautiful accommodation sure do help us achieve just this. We absolutely loved hosting you and can't wait for your next visit!

The Kingdom Resort
Susan C - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Susan C
With spouse/partner

Waarde vir geld.

Die kamers is baie netjies en die omgewing is rustig. Die inboek proses het ongelukkig nie seepglad verloop nie. Ontvangs het ons 15:00 gevra om hulle 15 minute kans te gee. Ons het 15:30 terug gekom en hulle was steeds nie gereed nie. Verder was die verblyf baie lekker en ons kan dit aanbeveel.

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Value for money.

The rooms are very neat and the surroundings are peaceful. Unfortunately, the check-in process did not go smoothly. Reception asked us at 15:00 to give them 15 minutes. We came back at 3:30pm and they still weren't ready. Furthermore, the stay was very nice and we can recommend it.

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The Kingdom Resort 's response

Hallo Susan, Weereens dankie dat jy die tyd geneem het om jou terugvoer met my te deel – ons neem alle resensies ernstig op en sal dit gebruik in ons voortdurende verbeteringspogings!

The Kingdom Resort
Elmarie O - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Elmarie O
With spouse/partner

Diens was puik en vriendellik. Die oord is maar klein in vergelyking met ander.

Ons het die wegbreek geniet. Die oord is baie mooi versorg, netjies en luuks. Die diens is van die vriendellikste wat ek nog beleef het. Die oord self is meer geskik vir gesinne met klein/laerskool kinders: die glybane is klein en die aktiwiteite is meer geskik vir jong kinders. Ek sal hul dus nie aanbeveel vir jong paartjies of gesinne met ouer kinders nie. Dit is wel 'n ideale oorslaapplek vir reisigers of Sun City besoekers wat goedkoper oorslaapplek soek.

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Service was great and friendly. The resort is small compared to others.

We enjoyed the break. The resort is very well maintained, neat and luxurious. The service is some of the friendliest I have ever experienced. The resort itself is more suitable for families with small/primary school children: the slides are small and the activities are more suitable for young children. So I would not recommend them for young couples or families with older children. It is indeed an ideal place to stay for travelers or Sun City visitors looking for a cheaper place to stay.

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The Kingdom Resort 's response

Hallo Elmarie, dankie dat jy die tyd geneem het om jou ervaring by ons oord te hersien. Die geluk van ons gaste motiveer ons net om aan te hou om beter te vaar. Dit is regtig wonderlik dat ons verblyf en gasvryheid gehelp het om jou verblyf meer aangenaam te maak. Sien uit na jou volgende opwindende wegbreek saam met ons.

The Kingdom Resort
Patricia S - Nov 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Patricia S
With spouse/partner

Lovely place for family stay only.

Resort is lovely for a family stay if in the self-catering units with lots of activities for kids, other non-self-catering units are communal. Onsite restaurant's food is average, very pricy. Toasted cheese and tomato cost R70 but there is a generator for load shedding which is a big plus.

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The Kingdom Resort 's response

Hi Patricia,
Thank you for leaving us your valuable feedback.
We pride ourselves on being the preferred holiday destination for families to enjoy beautiful memories, and it's so exciting that our first-class facilities were to your liking as well!
We do, however, regret that the restaurant fell short of your expectations, and we will definitely work to improve this going forward.
We appreciate your support and look forward to your next exciting stay with us.

The Kingdom Resort
Cor V - Nov 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Cor V
Individual traveler

Heerlik.

Die plek sal ongelooflik wees saam met kinders. Staff is vriendelik en baie behulpsaam.

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Delicious.

The place will be amazing with kids. Staff is friendly and very helpful.

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The Kingdom Resort 's response

Hallo Cor, baie dankie dat jy hierdie pragtige resensie vir ons gelaat het. Ons pragtige oord bied werklik 'n groot verskeidenheid vermaakgeriewe, perfek vir gaste van alle ouderdomme. Die geluk en gemak van ons gaste is van die uiterste belang, en ons is verheug dat ons personeel goed vir jou kon sorg. Dankie dat jy ons vertrou het met jou verblyf en ons hoop om die plesier te hê om jou in die nabye toekoms weer te huisves vir nog 'n onvergeetlike wegbreek.

The Kingdom Resort
Kgopotso S - Oct 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Kgopotso S
With spouse/partner

Ok.

My stay was good but I had challenges when we slept, me and my partner, because we had 2 single beds even sheets was for a single person, we couldn’t even cuddle because sheets couldn’t accommodate both of us.

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The Kingdom Resort 's response

Hi Kgopotso, thank you for taking the time to share your feedback with us. While we are pleased that your overall stay was a pleasant one, we do apologise that the unit layout was not to your comfort. Our twin rooms are fitted with 2 single beds, and we do encourage guests to please double-check these specifications before confirming a booking, to ensure that it is best suited to their accommodation needs. We trust that on your next visit, you will be able to secure a more desirable layout, as we do have a great range of unit options available. We really appreciate your support and hope to have the pleasure of welcoming you back to our premier lifestyle resort real soon, for a holiday that is nothing short of exceptional.

The Kingdom Resort
Gerard R - Aug 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Gerard R
With spouse/partner

Pragtige oord, goeie rusplek.

Alhoewel die oorde relatief nuut is, was daar tekens van vandalisme in ons kamer. Yskasdeur het ronde duike asof dit met 'n gholfbal gegooi is, plastiek seel van stortdeur is afgetrek, geskeur, gordyn van reling afgeterk aan een kant. "Shuttle" na Sun City verwarrend want 'n mens moet steeds jou eie bespreking vir Sun City maak. Dit word nie duidelik in die brosjures kommunikeer nie.

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Beautiful resort, good resting place.

Although the resorts are relatively new, there were signs of vandalism in our room. Refrigerator door has round dents like it was hit with a golf ball, plastic seal from shower door is peeled off, torn, curtain from rail pulled down on one side. "Shuttle" to Sun City confusing because one still has to make their own reservation for Sun City. This is not clearly communicated in the brochures.

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The Kingdom Resort 's response

Hallo Gerard, dankie dat jy die tyd geneem het om jou terugvoer met ons te deel.
Alhoewel ons bly is dat jy 'n aangename vakansie-ervaring oor die algemeen geniet het, is ons so jammer dat sommige elemente van jou eenheid nie op standaard was nie. Dit is beslis nie die soort ervaring wat ons wil hê ons gewaardeerde gaste moet hê nie, veral omdat ons pragtige oord soveel te bied het.
Ons moedig wel ons gaste aan om asseblief enige probleme wat hulle het terwyl hulle op die perseel is aan te meld sodat ons oordspan dit dadelik vir jou kan versorg. Ons het Onderhoud ook hiervan bewus gemaak, en hulle het die eenheid herinspekteer om te verseker dat alles in werkende toestand is.
Ons vra ook om verskoning dat die logistiek van die Sun City-pendeltuig nie behoorlik aan u gekommunikeer is nie.
Ons waardeer dit baie dat jy dit onder ons aandag bring, en jou ondersteuning.
Hopelik het ons die plesier om jou in die toekoms terug te verwelkom om jou die soort uitsonderlike verblyf te gee waaraan soveel van ons gaste gewoond geraak het.
Lekker dag vir jou.

The Kingdom Resort
Jacomien T - Jul 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Jacomien T
With spouse/partner

Mooi omgewing.

Ongelukkig was alle aktiwiteite nie beskikbaar nie, maar ons is nie by ontvangs daaroor ingelig nie.

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Nice environment.

Unfortunately, all activities were not available, but we were not informed about this at reception.

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Hi Jacomien, Dankie vir jou terugvoering.
Ons waardeer jou wonderlike kompliment oor ons oord en ons vertrou dat jy jou verblyf by ons geniet het.
Terwyl hierdie inligting op ons webwerf en sosiale media-bladsye bygewerk is, sal ons dit met die span bespreek om te verseker dat ons derdeparty-webwerwe ook die nodige opdaterings weerspieël.
Ons is jammer dat u nie vooraf hieroor ingelig is nie. Ons verseker jou dat dit nie weer sal gebeur nie.
Ons hoop nie dit sal jou weerhou om ons in die toekoms te besoek nie.

The Kingdom Resort
Riana R - Jul 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Riana R
Family with young children

Baie lekker ontspan.

Daar kan wel meer na die onderhouding van die chalets opgelet word.

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Very relaxing.

More attention could be paid to the maintenance of the chalets.

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Hi Riana, baie dankie dat jy jou terugvoer met ons deel. Ons is so bly dat jy dit reggekry het om 'n ontspanne vakansie by ons pragtige oord te geniet. Ons waardeer jou kommentaar oor die instandhouding en sal beslis daaraan werk om dit vorentoe te verbeter. Sien uit na jou volgende besoek!

The Kingdom Resort
Litshani M - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Litshani M
With spouse/partner

Peaceful and quiet.

We enjoyed the activities so much. Friendly staff. Place to go when you need rest.

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Theo P - May 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Theo P
With spouse/partner

Kingdom naweekwegbreek.

Die eenheid is goed toegerus en ons was vriendelik verras dat die eenheid tydens die naweek skoongemaak was, siende dat die eenheid as 'n selfsorg bemark was. Om aktiwiteite te bespreek was bietjie van 'n beslommernis. Geen aanduiding was gegee dat jou verblyfskaart/sleutel gebruik kan word om by die Adventure-kantoor toegang te kry nie. 'n Aanlyn platform om besprekings te doen vir die aktiwiteite wat aangebied word, sou ook makliker wees omdat daar slegs een persoon was om die besprekings te doen. Ek vertrou The Kingdom Resort sal nog groot hoogtes bereik. Dit was 'n lekker naweekwegbreek gewees!

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Kingdom weekend getaway.

The unit is well equipped and we were pleasantly surprised that the unit was cleaned during the weekend, seeing that the unit was marketed as self-catering. Booking activities was a bit of a hassle. No indication was given that your accommodation card/key can be used to gain access to the Adventure office. An online platform to make reservations for the activities offered would also be easier because there was only one person to make the reservations. I trust The Kingdom Resort will reach great heights. It was a nice weekend getaway!

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Hallo Theo, dankie dat jy vir ons jou terugvoer gegee het. Alhoewel ons bly is dat jy van die algehele diens en gasvryheid gehou het, waardeer ons ook jou kommentaar oor die areas wat aandag nodig het. In ons missie om die beste ervaring aan ons gaste te bied, gebruik ons ​​hierdie waardevolle terugvoer om die prestasie van ons oord te evalueer sodat ons ons aanbod kan verbeter. Dankie dat jy ons met jou verblyf vertrou het en ons hoop ons kry die plesier om jou binnekort weer te huisves. Groete, The Kingdom Resort.

The Kingdom Resort
Maria C - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Maria C
With spouse/partner

Wooneenheid by The Kingdom Resort was skoon en netjies, hoewel 'n paar dinetjies gepla het. Ons het net een nag daar oornag.

Tydens my bespreking het ons spesifiek gevra vir 'n eenheid met 'n instapstort en nie 'n eenheid met 'n stort-oor-die bad nie. Ons was egter in 'n eenheid met 'n sort-oor-bad geplaas. Die paslakens oor die beddens was te klein vir die matrasse en het opgeskuif terwyl mens geslaap het. Die matrasse self is regtig in 'n puik toestand. Ons eenheid se lugreëling het wel aangeskakel, maar kon nie warm maak nie. Die eenheid was verder baie skoon en netjies. Daar is baie om te doen vir die hele gesin in die oord en die terrein word goed onderhou. Kinders sal beslis nie verveeld wees nie. Ons het al voorheen by die oord oornag sonder enige klagtes. Sal weer die oord besoek.

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Unit at The Kingdom Resort was clean and tidy, although a few diners bothered. We only spent one night there.

During my reservation, we specifically asked for a unit with a walk-in shower and not a unit with a shower-over-the-bath. However, we were placed in a unit with a sort-over bath. The fitted sheets over the beds were too small for the mattresses and moved up while you slept. The mattresses themselves are really in great shape. Our unit's air conditioner did turn on, but failed to heat. The unit was also very clean and tidy. There is plenty to do for the whole family in the resort and the grounds are well maintained. Children will definitely not be bored. We have stayed at the resort before without any complaints. Will visit the resort again.

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Hallo Maria, dankie dat jy gekies het om by ons te bly, ons waardeer dit opreg. Ons is bly dat die algehele netheid van ons oord jou bevredig het, en ons hoop jou verblyf was gemaklik. Ons het kennis geneem van u kommentaar oor die areas wat aandag benodig. Dankie vir jou kommentaar, want dit sal ons in staat stel om vorentoe meer waaksaam te wees teenoor sulke aspekte. Ons sien daarna uit om julle binnekort weer te huisves vir nog 'n fantastiese vakansie. Groete, The Kingdom Resort.

The Kingdom Resort
Shirlanie K - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shirlanie K
With spouse/partner

Was verskriklik lekker maar te kort gewees, sou langer wou bly.

Ons het dit verskriklik baie geniet, daar is baie aktiwiteite en ons wens ons was langer daar om meer daarvan te kon doen, ons het nie eers nodig gehad om die oord te verlaat nie en het heel naweek daar gebly. Die plek is baie netjies en die personeel is vriendelik. Ons het quad bikes gery en archery ook gedoen. Die kos by die restaurant is baie lekker gewees en hulle diens is vinnig, ons het hulle pizza's geëet, pasta, burgers en elke dag ontbyt en nie een keer was ons teleurgesteld nie. Die kamers is ook mooi, netjies en skoon. Die jungle bar is ook 'n lekker plek om te wees en hulle strawberry daiquiri's is die beste. Hulle putt-putt-baan is oulik en ook die convenience store wat hulle daar het. Hulle het ook so opgeblaaste springkasteel ding en ek en my man het ons soos kinders gedra op hierdie ding. Ons wou nog spa toe gaan maar was flou teen die Sondag se kant en het maar besluit om huis toe te gaan. Dit het die Saterdagmiddag begin reën maar ons het in die restaurant gaan sit en dit nogsteeds geniet. Ons het dit heeltemal te veel geniet en gaan definitief terug!

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Was terribly nice but too short, would have liked to stay longer.

We really enjoyed it, there are lots of activities and we wish we were there longer to do more of them, we didn't even need to leave the resort and stayed there all weekend. The place is very neat and the staff is friendly. We rode quad bikes and did archery as well. The food at the restaurant was very nice and their service is fast, we ate their pizzas, pasta, burgers and breakfast every day and not once were we disappointed. The rooms are also nice, neat and clean. The jungle bar is also a nice place to be and their strawberry daiquiris are the best. Their putt-putt course is cute and so is the convenience store they have there. They also have this inflatable bouncy castle thing and my husband and I behaved like children on this thing. We still wanted to go to the spa but were faint by the Sunday side and just decided to go home. It started to rain on Saturday afternoon but we sat down in the restaurant and still enjoyed it. We enjoyed it way too much and are definitely going back!

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The Kingdom Resort 's response

Hallo, baie dankie vir so 'n gedetailleerde positiewe resensie. Dit is vir ons 'n plesier om die eer te hê om jou en jou gesin te huisves. Sien uit na nog baie vakansies saam met jou in die nabye toekoms.

The Kingdom Resort
Retha B - Mar 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Retha B

Die plek is fantasties, maar die kos kan beter.

Ons het rerig baie lekker gebly, maar die restaurant se kos was duur en het baie lank gevat om bedien te word. Al was ontbyt in my bespreking ingesluit moes ons nog steeds daarvoor betaal.

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The place is fantastic, but the food could be better.

We had a really nice stay, but the restaurant's food was expensive and took a long time to be served. Even though breakfast was included in my reservation we still had to pay for it.

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The Kingdom Resort 's response

Ons is verheug om te weet jy het 'n uitstekende verblyf by die oord gehad. Ons is wel trots daarop om op die beste manier in ons gaste se behoeftes te voorsien en dit maak ons ​​so bly om te weet ons gaste het 'n ongelooflike ervaring by die oord gehad. Dankie dat jy by ons gebly het en ons sien daarna uit om weer te huisves vir nog 'n onvergeetlike vakansie in die toekoms. Groete.

The Kingdom Resort
Michelle V - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Michelle V
With spouse/partner

Baie vriendelike personeel, rustige en veilige bestemming.

Het nie gehou daarvan dat Kingdom Resort my geskakel het terwyl ek op vakansie is om te vra of ek 'n aandeelhouer wil word nie. Ek was op wittebrood en ek en my man het die dag geniet by Sun City toe ek die oproep ontvang,toe ons sien dis Kingdom Resort het ons dadelik gedink iets is fout. Ons het 'n aand vroeër uitgeklok en iewers anders gaan inklok waar ons nie gesteur gaan word met sulke dinge op ons vakansie nie.

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Very friendly staff, peaceful and safe destination.

Didn't like that Kingdom Resort called me while I'm on vacation to ask if I want to become a shareholder. I was on my honeymoon and my husband and I were enjoying the day at Sun City when I received the call, when we saw it was Kingdom Resort we immediately thought something was wrong. We checked out a night earlier and checked in somewhere else where we wouldn't be disturbed with such things on our holiday.

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The Kingdom Resort 's response

Haai Michelle
Dankie vir die terugvoer.
Ons vra groot verskoning vir die steurnis wat daartoe gelei het dat jy jou vakansie vroeër as verwag laat vaar het, alhoewel ons wens jy kon dit met oordbestuur gekommunikeer het vir hul aandag en optrede.
Dit is jammer dat jy gekies het om uit te boek.

The Kingdom Resort
Johann V - Mar 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Johann V
With spouse/partner

Pleasant.

Friendly reception, the facilities well kept, entertainment area very accessible.

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The Kingdom Resort 's response

Thank you so much for sharing your amazing experience with us. We are so happy that you enjoyed an awesome time, hope to see you real soon.

The Kingdom Resort
Suria N - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Suria N
With spouse/partner

Uitstekende naweekwegbreek.

Ons sal weer en weer teruggaan.

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Excellent weekend getaway.

We will go back again and again.

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The Kingdom Resort 's response

Hallo Suria, dankie dat jy ons vertrou het met jou verblyf. Ons is verheug om te weet jy het 'n aangename vakansie by ons gehad en ons sien daarna uit om jou weer te huisves. Groete, The Kingdom Resort.

The Kingdom Resort
Harry V - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Harry V
With spouse/partner

Skoon, vars en netjies.

Puik verblyf naby Pilanesberg Nasionale Park.

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Clean, fresh and tidy.

Great accommodation near Pilanesberg National Park.

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Dankie, ons is bly om te hoor jy het ons oord geniet.

The Kingdom Resort
Yolanda A - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolanda A
With spouse/partner

Baie rustig.

Is die beste plek om te rus, als wat jy nodig het is by Kingdom Resort en jy het nie nodig om rond te ry nie. Hul diens is van die beste en baie vriendelik.

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Very peaceful.

It is the best place to rest, everything you need is at Kingdom Resort and you don't need to drive around. Their service is the best and very friendly.

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Baie dankie vir so 'n pragtige, positiewe resensie, ons waardeer jou liefde en ondersteuning.😀

The Kingdom Resort
Malcolm J - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Malcolm J
With spouse/partner

Dit was fantasties, baie vriendelike diens gekry en als wat ek benodig het kon hulle bevredig.

Dis 'n baie professionele plek, met baie gawe personeel. Dit was regtig 'n plesier om daar te kuier en kan nie wag om weer daar te kuier nie.

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It was fantastic, got very friendly service and everything I needed they were able to satisfy.

It's a very professional place, with very nice staff. It was a real pleasure to visit and can't wait to visit again.

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The Kingdom Resort 's response

Dankie dat jy jou wonderlike terugvoer met ons deel. Ons is verheug om te weet jy het 'n aangename verblyf by ons oord gehad. Ons is trots om op die beste moontlike manier in ons gaste se behoeftes te voorsien. Dankie dat jy by ons gebly het en ons sien uit daarna om jou weer te sien.

The Kingdom Resort
Kulinyane R - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kulinyane R
With spouse/partner

Excellent.

I enjoyed my stay. Had the great time.

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The Kingdom Resort 's response

Hi Kulinyane,

We appreciate your fantastic review and are so glad that you enjoyed an awesome holiday with us. See you soon.

Regards,
The Kingdom Resort

The Kingdom Resort
Lindi D - Nov 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Lindi D
Family with young children

Truly disappointed.

I am truly disappointed. I chose this particular resort as it was advertised as being in the Pilanesberg National Park. I even took a screenshot after arriving there and realizing that it was false advertisement. It is one thing to say within the Pilanesberg area but to say you are located within the actual Pilanesberg National Park and then being 15 km from it is quite another. There was quite a few things that was upsetting, the photos was all taken at an angle to make it seem like this fantastic resort in the middle of the Bush with beautiful open spaces and stunning views, in actual fact it was quite small in comparison to the photos and definitely not as presented, the swimming pool water was so filthy and yellow that you smelled after getting out, we went to take a shower before going for dinner. Our room was clearly only superficially cleaned. But the biggest thing for me was the false advert on it's location. If I had known where it was, I would not have gone, for me the biggest attraction was that it was located within the Pilanesberg National Park. The rooms and where it was, was correctly presented, at least there I got what I expected and that part was good. They also helped me nicely when I asked for a room change, I had asked to be in a room overlooking the bush prior to arrival and was told all rooms overlook the bush, but once I got to the room we were in the back room with no view, overlooking the parking lot and other rooms. Simply not as presented and I won't go again.

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The Kingdom Resort 's response

Hi Lindi, thank you very much for your review and we want you to feel comfortable sharing good or bad news with us. We are so sorry that your experience with us fell short of expectations. We set a high standard for ourselves and we assure your our photos are not intended to mislead anyone. We, like many other resorts, use pictures to showcase our property and facilities. Nevertheless, we appreciate your feedback and are sad you won't be visiting us again.

Regards,
The Kingdom Resort

The Kingdom Resort
Suria N - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Suria N
With spouse/partner

Oortref ons verwagtinge.

Ons het ons verblyf baie geniet. Daar is genoeg om almal besig te hou. Of jy kan letterlik net agteroorsit en ontspan.

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Exceeds our expectations.

We really enjoyed our stay. There is plenty to keep everyone busy. Or you can literally just sit back and relax.

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The Kingdom Resort 's response

Hallo Susan, dankie vir jou resensie. Ons is verheug om te weet jy het 'n ontspannende verblyf by ons gehad en ons hoop om jou weer te verwelkom vir nog 'n aangename verblyf in die toekoms.
Groete
The Kingdom Resort.

The Kingdom Resort
Olurotimi A - Sep 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Olurotimi A
Family with young children

Relaxing, exciting facilities, good food, great accommodation.

Well received by staff, relaxing atmosphere, great activities.

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The Kingdom Resort 's response

Hi Olurotimi, thank you for this wonderful review. We are thrilled to know you had a relaxing and enjoyable stay with us. We hope you visit us again for another memorable holiday in the future.
Kind Regards,
The Kingdom Resort

The Kingdom Resort
Gareth O - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gareth O
With friends

Dit was baie lekker daar, sal enige tyd weer daar gaan slaap.

Die plek was netjies, vriendelike personeel.

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It was very nice there, will stay there again anytime.

The place was neat, friendly staff.

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Ansie V - May 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie V
With spouse/partner

Diens goed, personeel baie vriendelik en behulpsaam!

Ek was seker ons het vir 'n selfsorgeenheid bespreek, maar toe ons daar kom is ons in 'n hotelkamer ingeboek wat beteken het dat ons al ons etes uit die restaurant moes eet wat ons nie voor begroot het nie!

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Good service, staff very friendly and helpful!

I was sure we had booked a self catering unit, but when we got there we were booked into a hotel room which meant we had to eat all our meals from the restaurant which we hadn't budgeted for!

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The Kingdom Resort 's response

Hallo Ansie, dankie vir die terugvoer van u verblyf. Ons is jammer om te hoor dat u nie voldoende in die oord gebly het nie. Ons beveel aan dat u altyd u besprekingsbevestigingsbrief nagaan om seker te maak dat u die regte besprekingsbesonderhede het.

The Kingdom Resort
Izette K - Apr 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Izette K
With spouse/partner

Pateties.

Geen werkende toilet. Geen werkende kluis. Seepbakkie staan teen 45 grade. Spieelkas handvatsel is los. Kry 1 koffie, ander persoon moet maar tevrede wees met tee. Personeel is nie toeganklik nie. Als is moeite as iets onder hul aandag gebring word. Sal geensins dit aanbeveel nie.

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Pathetic.

No working toilet. No working safe. Soap dish stands at 45 degrees. Mirror cabinet handle is loose. Get 1 coffee, other person has to settle for tea. Staff are not accessible. Als is trouble if something is brought to their attention. Would not recommend it at all.

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The Kingdom Resort 's response

Geagte gas, dankie vir u resensie. Ons vra om verskoning dat u nie 'n bevredigende ervaring in die oord gehad het nie. Ons sal u aandag met die oordbestuur verwek vir aandag. Ons hoop dit het u nie weerhou om ons weer te besoek nie, want dit is nie die ervaring wat ons vir ons gaste wil skep nie.

Vriendelike groete
The Kingdom Resort.

The Kingdom Resort
Boitumelo R - Mar 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
2/5
Boitumelo R
With spouse/partner

The resort is nice but part of service not good.

The resort is really nice but while we stayed our room was not cleaned. The cleaners went to our room as we were leaving for breakfast but never cleaned the room. Only bin was emptied and bathing supplies refilled but room not cleaned. No clean towels, no bed made. Just left it unclean. Reception staff are friendly, it is safe.

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The Kingdom Resort 's response

Dear Boitumelo, thank you for your review. We appreciate your kind compliment about our resort and we do apologize for falling short on housekeeping, we will address this with our Housekeeping Management. Thank you for staying with us.

Regards,
The Kingdom Resort

The Kingdom Resort
Yvonne C - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Yvonne C
With spouse/partner

Baie geniet.

Daar was 'n oopsie en ons kamer was dubbelbespreek, maar hulle het vinnig 'n plan gemaak met 'n ander kamer, en met ons kom opvolg dat ons lekker bly.

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Enjoyed a lot.

There was an oopsie and our room was double booked, but they quickly made a plan with another room, and followed up with us to make sure we had a good stay.

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Martie G - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Martie G
With spouse/partner

Rustig, ontspannend, heerlike kos.

Die naggeluide in die aand wanneer ons buite gesit en kuier het, het 'n mens net weer die Liewe Vader se skepping laat waardeer.

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Peaceful, relaxing, delicious food.

The night sounds in the evening when we sat outside and visited, made one appreciate the Dear Father's creation all over again.

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Belinda H - Jan 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Belinda H
With spouse/partner

Dissapointed.

Facilities smaller than on brochure and pool water was murky. Bath water brown and did not smell pleasant. All activities too expensive. Only swimming was not charged. Everything else you had to pay for. Liosk limited stock. Even the bottled water ran out. Meals were tasty but very expensive.

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The Kingdom Resort 's response

Hi Belinda,

Thank you very much, for your candid review. We appreciate the feedback as this helps us greatly in improving our service offering.

Regards,
The Kingdom

The Kingdom Resort
Jennifer B - Dec 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jennifer B
Family with teenagers

Waarde vir geld.

Rustig, netjies en oulik uiteengesit. Vriendelike personeel. Baie aktiwiteite vir alle ouderdomme.

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Value for money.

Quiet, neat and nicely laid out. Friendly staff. Lots of activities for all ages.

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Walter N - Dec 2020
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Walter N
Family with teenagers

Skoon maar diens is verswak deur Covid.

Skoon en netjies, sisteme en personeeltekorte.

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Clean but service has been impaired by Covid.

Clean and tidy, systems and staff shortages.

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Johan C - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan C
With spouse/partner

Baie goeie ligging, met uitstekende diens.

Goeie ligging naby Sun City.

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Very good location, with excellent service.

Good location near Sun City.

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The Kingdom Resort 's response

Hi Johan,
Baie dankie en ons is verheug dat u u verblyf ten volle geniet het.
Groete

The Kingdom Resort
Megan E - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Megan E
With spouse/partner

Gerieflik, pret, uitgerus.

Die kamers is skoon en netjies. Die waterpark bied baie pret en die spa was uitstekend!

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Comfortable, fun, rested.

The room is clean and neat. The water park offers a lot of fun and the spa was excellent!

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The Kingdom Resort 's response

Baie dankie vir u terugvoering. Ons sien daarna uit om sommer binnekort vir u weer by The Kingdom te sien

Vriendelike groete, Dave Johnson - Bestuurder.

The Kingdom Resort
Nicolene P - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolene P
With spouse/partner

Wonderlike diens en almal was baie hulpvaardig.

My man het 60 geword en ek het iets spesiaal laat reël vir ons kamer en by die restaurant. Ek het reëlings getref met Gary en almal het hulle puik van hulle taak gekwyt. Ek het 'n koek gereël, maar ons kon dit nie sny nie aangesien daar geen messe in die kamer was nie. Dit is egter te verstane aangesien dit nie 'n selfsorg-eenheid was nie, maar net 'n oornagfasiliteit. Een nadeel was die stort wat nie toemaak nie - die badkamervloer was halfpad onder water nadat ons gestort het en ons moes dus die handdoeke gebruik om die vloer mee droog te maak.

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Great service and everyone was very helpful.

My husband turned 60 and I had something special arranged for our room and at the restaurant. I made arrangements with Gary and everyone did a great job. I arranged a cake but we couldn't cut it as there were no knives in the room. However, this is understandable as it was not a self-catering unit, but only an overnight facility. One downside was the shower that wouldn't close - the bathroom floor was half way under water after we showered so we had to use the towels to dry the floor with.

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The Kingdom Resort 's response

Baie dankie vir u terugvoering. Ek is baie bly dat ons 'n bydra kon lewer t.o.v. u man se 60 ste. Veels geluk. Dankie dat u die probleem met die stort met ons gedeel het. Ons sal beslis aandag hieraan gee.
Vriendelike Groete
Dave Johnson, Bestuurder

The Kingdom Resort
Jurie J - Jan 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jurie J
With spouse/partner

Was baie lekker, het dit geniet.

Air con in die kamer het nie gewerk nie.

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Was very nice, enjoyed it.

Air con in the room did not work.

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Jamie E - Jan 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Jamie E
Family with young children

Lovely breakaway. Loads to keep my kids entertained and mom and dad got a good rest.

Amazing waterpark for the kids.

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The Kingdom Resort 's response

Hi Jamie,

Thank you for your review and we are pleased that our resort offered something that appealed everyone during your recent family getaway.

Regards

The Kingdom Resort
Wilma B - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wilma B
Family with teenagers

Relaxing & most enjoyable.

We had a very relaxing and enjoyable Christmas at the resort - accommodation was very neat and met all our expectations. We would recommend that more attention be given to the staff at the restaurant - the service was very slow even at time when the restaurant was not busy.

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The Kingdom Resort 's response

Hi Wilma, Many thanks for your review and we appreciate you having selected our resort for your end of year holiday. We welcome any recommendations on how we can improve on our guest offering, so your comment on the restaurant service has been noted. Regards

The Kingdom Resort
Peter A - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Peter A
Family with teenagers

Overall we were quite satisfied with the resort, the inclement weather however put a damper on a lot of things.

I can recommend the resort but when you get rained in like we did you have to resort to going to Sun City for any activities or the other game reserves in the vicinity. My family enjoy the bush and would have preferred if the resort had a nature walk. The stay was pleasant but the restaurant menu does need more variety to cater for a longer stay, unless again you travel to Sun City which transport is provided for and which I assume a lot of travelers are doing which in turn does not warrant a bigger variety on the menu I suppose. We had a good stay, the issue with no hot water in one of the rooms occupied was resolved within 1/2 hour. The staff is friendly and courteous and most helpful.

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The Kingdom Resort 's response

Hi Peter, We appreciate your candid feedback and are pleased that your family enjoyed their overall stay at our resort. Regards

The Kingdom Resort
John L - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John L
With spouse/partner

Smart place with no braai facilities, but you advertise braai facilities.

See stars.

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The Kingdom Resort 's response

Hi John, many thanks for your review and we greatly appreciate your 5-star rating of our resort.
The braai facility is part of the Entertainment Suite within our villas which, if available, can be booked separately by any guest staying in a suite within the villa in question. The booking will secure exclusive access and use of the Entertainment Suite by the guest who books it. Regards

The Kingdom Resort
Albertus H - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Albertus H
Family with teenagers

Dit was wonderlik.

Die plek was mooi skoon, die geriewe wonderlik en die mense was baie vriendelik.

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It was wonderful.

The place was clean, the facilities wonderful and the people were very friendly.

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The Kingdom Resort 's response

Hi Johan, baie dankie vir u vriendelike woorde en ons is bly dat u almal u vakansie geniet het. Groete

The Kingdom Resort
Paul H - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Paul H
With spouse/partner

Fantasties.

Sal enige tyd weer The Kingdom Resort besoek.

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Fantastic.

Will visit The Kingdom Resort again anytime.

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Marlize F - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marlize F
With spouse/partner

Amazing.

Netjies, rustig en waarde vir geld.

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Amazing.

Neat, peaceful and value for money.

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The Kingdom Resort 's response

Hi,

Baie dankie vir 'n wonderlike resensie. Ons waardeer u terugvoer en ondersteuning. Ons sien uit daarna om u in die toekoms te huisves.

Groete.

The Kingdom Resort
Mariette L - Nov 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Mariette L
With spouse/partner

Baie netjiese kamers en vriendelike personeel.

Wil net graag noem, dat ons het die wegbreek nodig gehad om net rustig en in stilte te kan ontspan. Donderdagaand was hemels met doodse stilte en net nag geluide. Vrydagaand het daar mense in die kamer langs ons ingeboek en harde musiek gespeel en gekuier tot 1 uur die oggend. Ek het die nommer geskakel van Kingdom Resorts en het hulle die sekuriteit gestuur om met die mense te gaan praat om hulle musiek sagter te sit en ons ook in ag te neem. Ongelukkig moes ons drie keer bel en vra dat hulle asseblief plan moet maak want die musiek is nog steeds 'n probleem, eers naby 2 uur het hulle die musiek afgesit. Ongelukkig het hulle 6 uur Saterdagoggend weer oorverdowend hard gesit. Dit is moontlik omdat daar net een muur tussen ons is dat dit so vreeslik geraas het in ons kamer dat mens nie kan slaap nie.

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Very neat rooms and friendly staff.

Just want to mention that we needed the break to be able to just relax in peace and quiet. Thursday night was heavenly with dead silence and only night sounds. On Friday night, people checked into the room next to us and played loud music and hung out until 1 in the morning. I called the number of Kingdom Resorts and sent them the security to go talk to the people to turn their music down and consider us as well. Unfortunately we had to call three times and ask them to please make a plan because the music is still a problem, it wasn't until close to 2 o'clock that they turned the music off. Unfortunately, they sat deafeningly loud again at 6 o'clock on Saturday morning. It is possible because there is only one wall between us that it was so noisy in our room that one cannot sleep.

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Gert D - Nov 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Gert D
With spouse/partner

Rus en vrede.

'n Funksionele, professionele ontvangs. Die eenheid was netjies en skoon. Net jammer my eenheid het nie braaigeriewe gehad nie. Die omgewing help om te rus en te ontspan. Die restaurant het 'n groot verskeidenheid op die spyskaart.

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Rest and peace.

A functional, professional reception. The unit was neat and clean. Too bad my unit didn't have braai facilities. The environment helps to rest and relax. The restaurant has a large selection on the menu.

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The Kingdom Resort 's response

Hi Gert.

Thank you so much for taking the time to review our resort. We really appreciate your feedback and support. We are very pleased to know that you enjoyed your stay with us and we look forward to hosting you in the future.

Regards

The Kingdom Resort
Reinhold Michael S - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Reinhold Michael S
Family with young children

Wat 'n heerlike ontspanne atmosfeer met wonderlike fasiliteite.

Ons het gekom om te rus en om af te skakel van die stad se gewoel. Die aktiwiteite vir kinders is wonderlik met toesig. Ander besienswaardighede naby The Kingdom Resort was die moeite werd. Die Pilanesberg Nasionale Park is 'n teleurstelling met swak geriewe en vrot teerpaaie.

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What a lovely relaxed atmosphere with wonderful facilities.

We came to rest and to switch off from the hustle and bustle of the city. The activities for kids are great with supervision. Other attractions near The Kingdom Resort were worth a visit. The Pilanesberg National Park is a disappointment with poor amenities and rotten tar roads.

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Sandri M - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Sandri M
With spouse/partner

Lekker geslaap.

Die kamers kan net meer klankdig wees, dis nie lekker om alles te hoor wat jou bure doen nie.

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Slept well.

The rooms could be more soundproof, it's not nice to hear what your neighbours are doing.

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Carmen F - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carmen F
With friends

Dit was goed vir die siel.

Ons het baie lekker gebly. Bestel gerus die pizza, dit word hoog aanbeveel.

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It was good for the soul.

We had a very nice stay. Order the pizza, it is highly recommended.

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Bobbie C - Oct 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Bobbie C
With friends

‘n Aangename verrassing!

Ek het hier bespreek omdat omdat ons die Sun City Swim gedoen het. Dit is gemaklik naby aan Sun City. Die kamer was baie netjies en van hoë kwaliteit. Daar is ‘n klein yskas, so ek beveel aan dat jy melk en water saambring. As jy ‘n koffiepot is, soos ek, bring ekstra koffie ook. Die restaurant is baie billik geprys en ons het ontbyt en aandete hier geëet. Genoeg aktiwiteite as jy kinders het.

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A pleasant surprise!

I booked here because because we did the Sun City Swim. It is conveniently close to Sun City. The room was very neat and of high quality. There is a small fridge, so I recommend that you bring milk and water. If you are a coffee pot, like me, bring extra coffee too. The restaurant is very reasonably priced and we had breakfast and dinner here. Plenty of activities if you have children.

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Madeleine R - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madeleine R
With spouse/partner

Die oord het alles gebied wat ons nodig gehad het om lekker te kan rus en uitstappies was gerieflik en goed beplan.

Diens was van uithaler-gehalte en al ons versoeke het onmiddellike aandag geniet. Die personeel is vriendelik en behulpsaam. Die fasiliteite was luuks en gemaklik en die spa 'n lekker bederf. Die spyskaart het goeie waarde vir geld gebied en aan ons behoeftes voorsien. Ons dink die ontbyt is bietjie duur vir wat dit gebied het, en veral in vergelyking met die lekker maaltye van die a la carte-spyskaart. Ons het baie lekker geslaap en sal beslis weer terugkeer.

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The resort offered everything we needed to rest well and excursions were convenient and well planned.

Service was top notch and all our requests received immediate attention. The staff are friendly and helpful. The facilities were luxurious and comfortable and the spa a nice treat. The menu offered good value for money and met our needs. We think the breakfast is a bit expensive for what it offers, and especially compared to the nice meals of the a la carte menu. We slept very well and will definitely return.

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Koot V - Sep 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Koot V
With spouse/partner

Relatief lekker gebly. Vir die prys moet daar aandag gegee word aan 'n paar lossighede.

Ontvangs by hek was baie goed, vriendelik; dit het belofte geskep dat dit heerlik gaan wees. Ontvangskantoor: Vriendelik, professioneel, maar ontbyt was toe nie deel van pakket soos geadverteer op webwerf. Die bestuurder het onderneem om dit onmiddellik reg te stel, ten spyte van die fout is geen kompensasie aangebied. Mens beplan vooraf dat ontbyt daar genuttig sou word en word jy dan meedeel dat dit R149/kop gaan wees. Dus addisionele R300/dag. Tot datum is geen regstelling of verduideliking gegee soos belowe was deur die bestuurder. Kamer: netjies, ruim en gerieflik, maar klankdigtheid bestaan nie - bure se gesprekke, TV, ens. is duidelik hoorbaar en kan nogal steurend wees, veral as jou bure raserig is. Skoonmaakpersoneel is baie vriendelik en behulpsaam. Shuttle-drywer is vriendelik en baie ordentlik. Bussie is skoon en netjies. Sal ek weer daarheen gaan, ek weet nie.

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Had a relatively nice stay. For the price, a few quirks need to be addressed.

Reception at gate was very good, friendly; it created promise that it was going to be delicious. Reception: Friendly, professional, but breakfast was not part of package as advertised on website. The manager undertook to rectify this immediately, despite the error no compensation was offered. You plan beforehand that breakfast would be useful there and then you are told that it will be R149/head. So additional R300/day. To date no correction or explanation has been given as promised by the manager. Room: neat, spacious and comfortable, but soundproofing is non-existent - neighbours' conversations, TV, etc. is clearly audible and can be quite disturbing, especially if your neighbors are noisy. Cleaning staff are very friendly and helpful. Shuttle driver is friendly and very decent. Van is clean and tidy. Would I go there again, I don't know.

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The Kingdom Resort 's response

Hi Kurt,
Ons waardeer u terugvoer oor hoe ons die ervaring wat ons gaste bied, kan verbeter en is jammer dat u nie u verblyf ten volle geniet het nie.
Groete

The Kingdom Resort
Jaque G - Sep 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
1/5
Jaque G
With spouse/partner

Geen privaatheid nie.

Plek baie mooi, skoon en netjies. Maar jy het geen privaatheid nie. Die mure tussen die eenhede is papierdun. Jy hoor letterlik alles wat die mense langsaan gesels of doen. Jy hoor hulle TV, gesels, nies, hoes. Alles! Dit is so goed hulle sit by jou in die kamer. En ja, ek het vorige resensies gelees oor dit en gedink kan dit regtig so erg wees. Ek kan bevestig, dit is regtig so erg. Jy het nie rus daar as mense langsaan jou kuier tot 2 uur in die oggend nie. Jy moet maar luister na hulle gekuier en TV wat speel.

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No privacy.

Very nice place, clean and tidy. But you have no privacy. The walls between the units are paper thin. You literally hear everything the people next to you are talking or doing. You hear their TV, talking, sneezing, coughing. Everything! It's so good they sit in the room with you. And yes, I read previous reviews about it and thought it could really be that bad. I can confirm, it really is that bad. You don't have rest there when people next to you visit until 2 in the morning. You just have to listen to them hanging out and TV playing.

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The Kingdom Resort 's response

Hallo Jaque,
Ons is jammer dat u gevind het dat u verblyf teleurstellend was.
Ons is bewus daarvan dat ons ouer suites klankdigte probleme het en dat dit geleidelik verander word met addisionele isolasie in die mure.
Groete

The Kingdom Resort
Iryna T - Sep 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Iryna T
Family with young children

Very nice hotel.

Very nice. We really enjoyed it.

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The Kingdom Resort 's response

Hi Iryna,

We appreciate your feedback and are pleased that your recent family holiday spent at our resort was an enjoyable one for you all.

Regards

The Kingdom Resort
Natasha E - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasha E
With friends

Amazing.

Amazing place. Neat and clean. So relaxing.

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The Kingdom Resort 's response

Dear Natasha,

Thank you very much for your praise and 5-star rating on all aspects of your resort experience. It was great having you all stay with us and we look forward to seeing you again.

Regards,
The Kingdom Resort

The Kingdom Resort
Jacqueline B - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Jacqueline B
With spouse/partner

Ek en my man was net vir een nag daar ingeklok. Was regtig beïndruk met die plek, so beïndruk dat ons ons kinders volgende keer sal saamneem en bietjie langer daar wil oorbly om als te kan geniet. Mal oor die plek en dat dit so ingerig is vir gesinne sodat die kinders hul kan besig hou.

Was al beïndruk met die netjiese plek vandat ons ingekom het by die hoofhek. Als was puik gewees. Ek wil net se die chalet by 39a se matras moet asb. net na gekyk word. Hy is al hol gelê soos 'n boot en maak dat mens baie ongemaklik slaap. Asook in die kombuisarea. Dat hul net 'n vadoek of lappie ook hou vir ingeval mens koffie of melk of water mors as jy koffie maak in die oggende asb. Dalk net daarna kyk. Maar die plek is pragtig ingerig en ideaal, sal definitief teruggaan met ons gesin. Baie dankie.

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My husband and I were only checked in there for one night. Was really impressed with the place, so impressed that we will take our children with us next time and want to stay a little longer to enjoy everything. Love the place and that it is set up for families so that the children can keep themselves busy.

Was already impressed with the neat place from the moment we entered the main gate. Als was great. I just want to say that the chalet at 39a's mattress should please. just looked at. He is already hollowed out like a boat and makes sleeping very uncomfortable. As well as in the kitchen area. That they just keep a dish towel or cloth too in case you spill coffee or milk or water when you make coffee in the mornings please. Maybe just look at it. But the place is beautifully decorated and ideal, will definitely go back with our family. Thank you very much.

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The Kingdom Resort 's response

Hi Jacqueline, baie dankie vir u oorsig en ons is bly dat u albei een nag verblyf geniet het. Ons sien uit daarna om u kinders te sien wanneer u ons volgende keer besoek. Groete

The Kingdom Resort
Maria D - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Maria D
With spouse/partner

Aangename ervaring!

Dit was 'n baie aangename ervaring! Ons was onder die indruk dat die kamer ingerig is vir selfsorg met 'n braaiplek, soos ons op die webtuiste gesien het, maar die kamer het ongelukkig nie 'n braaiplek gehad nie.

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Pleasant experience!

It was a very pleasant experience! We were under the impression that the room was set up for self-catering with a braai place, as we saw on the website, but unfortunately the room did not have a braai place.

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The Kingdom Resort 's response

Hallo Maria,

Baie dankie vir die resensie. Ons waardeer u ondersteuning met die keuse van ons vir u vakansie. Ons sien daarna uit om u weer aan te bied.

groete

The Kingdom Resort
Ronel T - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel T