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The Shamrock Lodge

Lodge

Review Summary

3 out of 5from 6 reviews for The Shamrock Lodge
Cleanliness
2.7/5
Service
3.0/5
Location
3.5/5
Safety
3.3/5
Value for money
2.7/5
Rosi S - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Rosi S
Family with young children

Immaculate.

This lodge is very neat and decent with a central location. It is homely and inviting.

Ankia V - Jul 2015
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Ankia V
With spouse/partner

Will not stay here again.

When we arrived, the person trying to locate our booking and take us to our room, did not seem to be an official receptionist because he eventually had to call somebody to find our booking as he was unable to. The bathroom towels were grey and frayed, not what we expected at any establishment. There was only one large enough towel, the rest were hand towels, although we booked the room for 2 people. The coffee and tea station also only catered for one guest. In general the room didn't seem to be maintained. One of the curtain tiebacks was broken off. The breakfast was disappointing. It incorporated some fried eggs being kept warm and mostly meaty dishes. The only positives were the kitchen staff, who offered to fry a fresh egg when we requested one, and the receptionist the following morning when we checked out, whom we cannot fault. She was extremely friendly and check-out was a breeze. It is a pity about our first impression and the condition of the place. We will most definitely not return or recommend this establishment.

Michael B - Mar 2015
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Michael B
On business

Dit was 'n geweldige traumatiese ervaring wat ek nooit weer oor wil hê nie.

Die gehalte van die kamers was baie baie ver van 'n 4 ster-gradering af, of anders het ons standaard geweldig geval! Die kamers word adverteer met lugversorging: Nie 1 van ons 2 kamers wat ek bespreek het, het lugversorging ingehad nie! Die kamers kon skoner gewees het, die handdoeke was baie oud en uitgerafel, van die krane se handvatsels is weg, die een kamer se badkamerlig was dood, en alhoewel hulle sê hulle doen kamerdiens, was daar volgens hulle spyskaart slegs vis beskikbaar van die hele spyskaart af ...en dit was die omvang van ons keuses! Ons moes ry om kos te gaan soek na 12 ure op die pad! Belaglik! Ek het spesifiek versoek dat daar 'n yskas in die kamer moet wees vir my medikasie, wat hulle gesê het standaard daar sal wees. Hulle moes die yskas omruil en toe my van kamers ruil om 'n werkende yskas te kon kry. Geen muurproppe of passtukke was beskikbaar vir my foon nie! Die ontvangs het kliphard musiek gespeel dat ek nie kon hoor wat sy vir my sê toe ons inklok nie! Daar was geen bedkassies langs die bed om goed soos fone, sleutels, beursies ens. op te sit nie! Ek reis geweldig baie vir besigheid reg oor die land en het al in allerhande plekke gebly, maar dié een was die grootste teleurstelling nog gewees! Ek was bewus dat Polokwane nie 4/5 ster-hotelle het nie, maar was redelik gelukkig om 'n 4 ster-lodge te kon kry... tot my geweldige skok! My kamer was teen die pad. Elke keer as 'n trok daar verby jaag, het dit geklink asof dit in my kamer gaan inry! Ek sal dit darem vir hulle sê: na 'n groot verduideliking het hulle darem vir ons gebakte eiers warm vir ontbyt bedien met lekker koffie en roosterbrood! Ek is baie jammer maar ek sal NOOIT weer daar bly nie en ook niemand anders aanraai om soontoe te gaan nie!

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It was a tremendously traumatic experience that I never want to go through again.

The quality of the rooms was very very far from a 4 star rating, or else our standard has fallen massively! The rooms are advertised with air conditioning: Not 1 of our 2 rooms I booked had air conditioning! The rooms could have been cleaner, the towels were very old and frayed, some of the faucet handles were gone, the one room bathroom light was off, and although they say they do room service, according to their menu, only fish was available out of the whole menu down ...and that was the extent of our choices! We had to drive to find food after 12 hours on the road! Ridiculous! I specifically requested that there be a refrigerator in the room for my medication, which they said would be there by default. They had to change the fridge and then switch rooms for me to get a working fridge. No wall plugs or adapters were available for my phone! The reception was playing music so loud that I couldn't hear what she was saying to me when we checked in! There were no bedside tables next to the bed to store things like phones, keys, wallets etc. not put up! I travel a lot for business right across the country and have stayed in all kinds of places, but this one was the biggest disappointment ever! I was aware that Polokwane does not have 4/5 star hotels, but was quite lucky to be able to find a 4 star lodge... much to my shock! My room was against the road. Every time a truck drove by, it sounded like it was going to drive into my room! At least I'll tell them this: after a big explanation, they at least served us fried eggs hot for breakfast with nice coffee and toast! I am very sorry but I will NEVER stay there again nor advise anyone else to go there!

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Chris V - Oct 2014
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Chris V
On business

Gegewe die prys van R1000+ is die kamertoestand redelik swak.

Te min elektriese proppe, drade lê rond, toiletrolhouer afgehaal en rol op toilet, yskas afgeskakel en staan oop, 1 koppie, glas en geen teelepel in kaste. Bedlampie kan nie inprop terwyl TV en rekenaar ingeprop is nie. Restaurant geadverteer, maar duidelik nie beskikbaar nie. As dit kom by kamerdiens van die kombuis af, is die meeste opsies op die spyskaart nie beskikbaar nie. Parkeerplek duidelik nie genoeg vir die kamers nie en toegang baie moeilik. Ek sal dit nie weer gebruik of aanbeveel nie. Nie 4 ster volgens my nie.

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Given the price of R1000+ the room condition is quite poor.

Too few electrical plugs, wires lying around, toilet roll holder taken off and rolling on toilet, fridge switched off and left open, 1 cup, glass and no teaspoon in cupboards. Bedside lamp cannot be plugged in while TV and computer are plugged in. Restaurant advertised but clearly not available. When it comes to room service from the kitchen, most options on the menu are not available. Parking clearly not enough for the rooms and access very difficult. I will not use or recommend it again. Not 4 star in my opinion.

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Marlucia V - Oct 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
2/5
Marlucia V
Family with young children

Die advertensie is misleidend. Die kamers is pragtig maar word nie instandgehou nie.

Ons het 2 kamers bespreek. 1 vir 2 volwassenes en 1 kamer vir ons kinders. Toe ons aankom die aand is die kinders se kamers heel aan die ander kant van die gebou. Hulle was vriendelik en het probeer om 'n kamer nader te kry maar steeds op 'n ander vlak en onveilig. Ons was verplig om vir nog 'n "executive"-kamer te betaal om die kinders nader aan ons te kry. Nie een van die geadverteerde spa-baddens in die kamers werk nie. Die kamers word nie instandgehou nie. Die handdoeke is verbleik en ruik sleg. Die beddegoed is verweer. Definitief nie 'n 4 ster-gastehuis soos geadverteer nie. Vir amper R2000 vir een nag vir 'n gesin van 4 kon ons by 'n boetiekhotel gaan bly het.

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The ad is misleading. The rooms are beautiful but not maintained.

We booked 2 rooms. 1 for 2 adults and 1 room for our children. When we arrived in the evening, the children's rooms were on the other side of the building. They were friendly and tried to get a room closer but still on another level and unsafe. We were obliged to pay for another "executive" room to get the children closer to us. None of the advertised spa baths in the rooms work. The rooms are not maintained. The towels are faded and smell bad. The bedding is worn. Definitely not a 4 star guest house as advertised. For almost R2000 for one night for a family of 4 we could have stayed at a boutique hotel.

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Hannes C - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannes C
With spouse/partner

Ons is baie vriendelik ontvang en die verblyf was aangenaam en gerieflik!

Om na 25 jaar weer in Polokwane te kuier was vir ons wonderlik. Die gasvryheid, vriendelike ontvangs en hulp met navrae by die personeel, maak dat ons die Shamrock Lodge by enige een sal aanbeveel. Die kamerdiens met die ontbyt die oggend van ons vertrek, was puik. Doen so voort Shamrock!

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We were received very kindly and the stay was pleasant and comfortable!

Visiting Polokwane again after 25 years was wonderful for us. The hospitality, friendly reception and help with inquiries from the staff means that we would recommend the Shamrock Lodge to anyone. The room service with breakfast the morning of our departure was great. Keep it up Shamrock!

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From
R1 250
per night (sleeps 2)
From
From R1 250
per night (sleeps 2)
From
R1 250
per night (sleeps 2)
Make a Booking
  • Capacity: 60 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 81 Kleinenberg Street, Bendor Park, Polokwane, 0699, Limpopo
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDdkNThmNmFlLTAyYTYtNDA1ZC1iMWIxLTBmMGEyYzc2YTFlNQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 250 per night (sleeps 2) 6 5 1 3 81 Kleinenberg Street Bendor Park 0699 Limpopo 021 201 8900 14:00-23:00 10:00 -23.90189 29.47282
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