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Thorn Tree Lodge and Conference Centre

21 reviews
Lodge

Review Summary

4.1 out of 5from 21 reviews for Thorn Tree Lodge and Conference Centre
Cleanliness
4.0/5
Service
3.9/5
Location
4.1/5
Safety
4.6/5
Value for money
4.1/5
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Greta V - Jun 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Greta V
Family with teenagers

Ok

Plek is veilig! Mense is vriendelik. Plek is nie op standaard nie, bedliggies werk nie en lig in dak het net 1 bulb gehad. Handdoeke ruik nie skoon nie. Ons was 'n gesin, maar net 2 bekers. WiFi nog nie op nie.

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Ok

Place is safe! People are friendly. Place is not up to standard, bedside lights do not work and light in roof only had 1 bulb. Towels do not smell clean. We were a family, but only 2 cups. WiFi not up yet.

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Thorn Tree Lodge and Conference Centre 's response

Good day, Greta,

Thank you for taking the time to share your feedback about your stay with us. We appreciate your positive comments about the safety and friendliness of our staff.

However, we apologise for the various issues you experienced during your stay. We take these concerns seriously and will address them promptly to ensure our facilities and services meet the expected standards. We will also share your feedback with our maintenance and housekeeping teams to prevent similar issues in the future.

Thank you for helping us improve. We hope to have the opportunity to serve you better in the future.

Warm regards,
Zipho

Thorn Tree Lodge and Conference Centre
Shirle C - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Shirle C
With spouse/partner

Geen probleem as jy kort verblyf nodig het.

Net vir een aand gebly.

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No problem if you need a short stay.

Only stayed for one night.

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Thorn Tree Lodge and Conference Centre 's response

Thank you, Shirle!

Thorn Tree Lodge and Conference Centre
Jacqueline S - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacqueline S
Family with teenagers

Was baie gerieflik en naby alles.

Was baie netjies, skoon, ontbyt was groot omelette, genoeg vir atlete! Staf baie vriendelik en behulpsaam. Sal dit vir enige persoon aanbeveel!

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Was very comfortable and close to everything.

Was very neat, clean, breakfast was big omelettes, enough for athletes! Staff very friendly and helpful. Would recommend to anyone!

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Thorn Tree Lodge and Conference Centre 's response

Thank you, Jacqueline! It was a pleasure hosting you, and we look forward to seeing you again soon!

Thorn Tree Lodge and Conference Centre
Wilhelm C - Apr 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilhelm C
Family with teenagers

Aangenaam, vriendelik, genoeg.

Neem insekdoder saam, daar is moerbaie muskiete!

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Pleasant, friendly, enough.

Take insecticide with you, there are a lot of mosquitoes!

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Thorn Tree Lodge and Conference Centre 's response

Thank you, Wilhelm! We are very pleased that you enjoyed your stay with us.

Thorn Tree Lodge and Conference Centre
Loraine B - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Loraine B
On business

Waarde vir geld. Netjiese verblyf.

Ons het slegs oornag. De luxe kamer was gerieflik groot. Als was silwerskoon. Yskas was 'n groot bonus. Badkamer met 'n bad en stort was gerieflik.

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Value for money. Neat accommodation.

We only stayed overnight. The deluxe room was comfortably large. Als was spotless. Fridge was a big bonus. Bathroom with a bath and shower was comfortable.

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Thorn Tree Lodge and Conference Centre 's response

Thank you, Loraine! We are so pleased that you enjoyed your stay with us. We hope to see you again soon!

Thorn Tree Lodge and Conference Centre
Charles P - Apr 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Charles P
With friends

Dit was heerlik.

Baie lekker gewees en die weer het mooi saam gespeel.

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It was delicious.

It was a lot of fun and the weather cooperated nicely.

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Lehlohonolov M - Mar 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Lehlohonolov M
Large group

Satisfactory and reasonable treatment.

It was satisfactory.

Bryan D - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bryan D

As above.

Clean, quiet, comfortable and excellent value for money. Exceeded my expectations in every way.

Thorn Tree Lodge and Conference Centre 's response

Dear Bryan,

We are very pleased that you enjoyed your stay with us and hope to see you again soon.

Thorn Tree Lodge and Conference Centre
Wilma P - Oct 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilma P
With friends

Heerlik gebly, sal enige tyd aanbeveel.

Ons het die stilte baie geniet, netjiese kamers en mooi tuine. Dankie.

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Great stay, would recommend anytime.

We really enjoyed the silence, neat rooms and beautiful gardens. Thank you.

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Anonymous Guest - Jun 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest

Pleasant.

It was a business trip. Thorn tree's people were very friendly and willing to help us where they could. The manager lent us crockery for the period of our stay with them - they themselves washed the crockery for us and took it back to our room every day (even though it is a self-catering unit).

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Anonymous Guest - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
1/5
Safety
5/5
Value for money
3/5
Anonymous Guest
Individual traveler

Acceptable except for problems under taken.

There water problems no water on arrival. No remote control for aircon and DSTV.

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René S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
René S
Family with young children

Uitstekende diens, skoon en baie veilig.

Baie netjies en behulpsaam.

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Excellent service, clean and very safe.

Very neat and helpful.

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Marvin B - Feb 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
4/5
Marvin B
Family with teenagers

Nice and convenient.

The stay was nice. The only thing that they must improve on is the wifi reception in the room. We had to stay outside to get reception and that is not really needed anymore in today's times.

Lynette V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette V
With spouse/partner

Peaceful.

It was clean and tranquil.

Lesego M - Nov 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Lesego M
With spouse/partner

We booked for 2 people, but the room amenities were catering for 1 person. E.g : tea station had 1 tea cup, 1 glass, everything was for one person. The heater in the room was not working, the remotes where not working. Check out time is 10:00, but the housekeeper comes to knock as early as 08:00.

See stars.

Pierrette G - Oct 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Pierrette G
Family with young children

Eenhede was nie gereed met aankoms, alhoewel ons na 15h00 daar aangekom het.

Ek was teleurgesteld aangesien ons 3 eenhede gehad het en ketels, lugreeling, yskaste het nie gewerk. Bedlampies sonder ligte (globes). TV's en lugreelings se remotes se batterye was pap. Daar was nie genoeg koppies en glase vir water in die kamers ons moes gevra het. Toe ons daar arriveer was dit asof hulle nie geweet het in watter eenhede ons moes ingaan. Ons was ook nie ingelig of daar WiFi is en wat die password is nie. Ek sal nie die lodge aanbeveel en sal ook nie weer daar oornag nie.

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Units were not ready on arrival, although we got there after 15h00.

I was disappointed as we had 3 units and boilers, air conditioners, fridges did not work. Bedside lamps without lights (globes). The batteries of TVs and air conditioners' remotes were flat. There were not enough cups and glasses for water in the rooms we should have asked. When we got there it was like they didn't know which units we had to go into. We were also not informed if there is WiFi and what the password is. I would not recommend the lodge nor would I spend the night there again.

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Thorn Tree Lodge and Conference Centre 's response

Hi Pierrette.

Klink na 'n nagmerrie vir my. Ons vra onverskoning vir jou ervaring en waardeer jou terugvoering. Laat ons asseblief laat weet wie julle ingeboek het en aan wie julle die probleme geraporteer het.

Groete
Thorn tree span

Thorn Tree Lodge and Conference Centre
Hendrik P - Sep 2022
Overall rating
Cleanliness
5/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Hendrik P
On business

Netjies en naby besigheids-areas.

Onthou asb. dat jy alles moet reël 'n dag vooruit anders sal jy geen ontbyt of aandetes kry nie.

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Neat and close to business areas.

Please remember that you have to arrange everything a day in advance otherwise you won't get any breakfast or dinners.

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Eileen B - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eileen B
Family with teenagers

Lovely stay and very attentive host.

We arrived quite late and the host, Johnny, was very attentive and assisted us. We had a lovely breakfast there on Sunday morning - thanks Johnny.

Eileen B - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eileen B
Family with teenagers

Short trip to Pietermaritzburg for the Affies rugby game on Saturday.

It was a lovely place to stay and Johnny went out of his way to assist us. We had a scrumptious breakfast on Sunday morning before departing. Thanks Johnny, it was most enjoyable.

Gerhard P - Jun 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
2/5
Gerhard P
Individual traveler

Nie die moeite werd nie, behalwe as dit 'n krisis is.

Toe ek my kasdeure oopmaak om klere op te hang kry ek 2 leë drank bottels in die kas. Geen melk vir die koffie nie tot ek my eie melk gaan koop het. Koffie beskikbaar goedkoopste en geen tee nie. Vensters is vuil - miskien kan 'n verskoning van die bouery op 'n heelwat laer terras geleë gegee word daarvoor maar die werkskaffery is binne wooneenhede en is nie grondwerke nie. Nie eers poging aangewend om dit skoon te maak nie. Die prop an die binnekant van die muur is vuil - ou vuil! Die badkamer matjie is erg uitgerafel - gee slegte indruk. Die skakelaar van my bedlampie het 'n kortsluiting gehad en is Maandag aan Johnnie gerapporteer maar niks gedoen om te herstel nie - moes die heeltyd dit wikkel om te laat werk. Johnnie is vriendelik en behulpsaam maar nee dankie - ek sal nie weer daar bly as ek dit kan help nie.

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Not worth it unless it's a crisis.

When I opened my closet doors to hang clothes I found 2 empty liquor bottles in the closet. No milk for the coffee until I went to buy my own milk. Coffee available cheapest and no tea. Windows are dirty - perhaps an excuse can be given from the building being located on a much lower terrace but the work shed is within residential units and is not earthworks. Didn't even try to clean it. The plug on the inside of the wall is dirty - old dirty! The bathroom mat is badly frayed - gives a bad impression. The switch on my bedside lamp had a short circuit and was reported to Johnnie on Monday but nothing was done to fix it - had to keep wiggling it to get it to work. Johnnie is friendly and helpful but no thanks - I won't stay there again if I can help it.

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Johan P - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan P
On business

Lovely location and friendly staff, stunning view, lovely trees.

Great place, good location, easy to find. Highly recommend the lodge.

Thorn Tree Lodge and Conference Centre 's response

Thank you Joe, so pleased you enjoyed all the trees in our garden and thank you for the review.
Regards,
Sally

Thorn Tree Lodge and Conference Centre
Get a Quote
From
R975
per night (sleeps 2)
From
From R975
per night (sleeps 2)
21 reviews
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  • Capacity: 39 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 39 Adams Road, Hayfields, Pietermaritzburg, 3201, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAowbjaANTYQOW4CEBDOlYkMFeyDiwcQDNIRz9tXqpvD50b20FqP?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R975 per night (sleeps 2) 21 5 1 5 39 Adams Road Hayfields 3201 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.616987355166 30.416049203705
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