Whale View Self-catering Apartment
Review Summary
Dezlin R - Feb 2024
Overall rating
Our 23rd wedding anniversary with our kids was not a very pleasant stay.
Read moreEttiene V - Jan 2024
Overall rating
Baie rustig. En mooi skoon.
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Very calm. And pretty clean.
Fresh air, smell. The sea. See the sea. Very nice and peaceful.
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Whale View Self-catering Apartment 's response
Dankie Ettiene,
Kom kuier sommer gou weer!
Gerhard L - Sep 2023
Overall rating
Uiters swak reaksies van eienaar.
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Extremely poor responses from owner.
Firstly, it takes her 4 hours to activate the DSTV, so I then miss Sunday's cricket and rugby. Second, she didn't respond to my third message about the microwave not working until 11 o'clock the next morning. Not until another day later does she bring another microwave. Third, we were without wifi until the third day. Not once did she apologize for her late responses or the inconvenience we endured. Her arrogant reply was "I am not at your beck and call". Better stay away. There are other places to stay in the same complex that are cheaper.
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Anonymous Guest - Aug 2023
Overall rating
Not what we expected, inside the complex the place to stay is nice but outside is a bad location.
All the equipment like the microwave did not work. I have a small baby and I had to boil all the bottles to sterilize them. We brought it up but nothing was done about it. The power kept tripping when the TV and the Wireless were on so we turned it off completely after a while. The location does not feel safe except when you are in the complex itself. The apartment needs attention because there are broken elements such as the bathtub handle which is broken which caused an injury (not major).
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Corinne E - Feb 2023
Overall rating
See-uitsig fantasties.
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Sea view fantastic.
We had a great stay, but only 1 roll of toilet paper was left for 4 people. This makes it very uncomfortable, especially if you don't know the area and need to drive urgently. It is self-catering, but I think coffee, sugar and milk can be left for guests. The apartment needs some attention, but otherwise the sea view is fantastic.
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Anna S - Jan 2023
Overall rating
Unsafe, no railing to walk on the footpaths.
Read moreWhale View Self-catering Apartment 's response
Good day,
We are sorry that your sister got injured during your stay with us. Please note that the railings on the walk paths to the beach are not private property, and we have no control over maintenance.
I was more than willing to offer you some days for a free holiday or even all your days for a next time with us. You declined all of this and demanded your money back. The website clearly states that a refundable breakage deposit is required, and for you to dispute this was unreasonable as no other guests have had a problem with it. Again, I'm very sorry about the broken arm; I tried to make suggestions and compromises with no success. Keep well.
Neville C - Aug 2019
Overall rating
Value for money is questionable.
Read moreAnonymous Guest - Jun 2019
Overall rating
Not what you see in the photos
The accommodation is not as it is shown in the photos
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Liane P - Dec 2018
Overall rating
Baie teleurgesteld!
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Very disappointed!
The advert was for a ground floor unit which is 20m from the sea. However, the unit is on the first floor and much further than 20 m from the sea. The rate I paid did not justify what was advertised at all. Big disappointment at double the price of other units in the "estate".
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Christiaan V - Nov 2017
Overall rating
Te duur, geen braai by eenheid.
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Too expensive, no braai at unit.
See stars.
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- Capacity: 4 people
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Check-in: 15:00 to 21:00
Check-out: 10:00 - Address: Whale Close, 51 Tobago Bay, Whale Rock Estate, Hermanus, 7200, Western Cape
- All ages welcome