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Whales Way Lodge

Self Catering

Review Summary

4.5 out of 5from 24 reviews for Whales Way Lodge
Cleanliness
4.3/5
Service
4.5/5
Location
4.6/5
Safety
4.6/5
Value for money
4.3/5
Nadine B - Jan 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
2/5
Nadine B
Individual traveler

Overall teleurstellend.

Volgens die fotos van die bespreekte kamer sou daar 'n see view wees en die kamer self is baie klein. Die kamer was toe die verste en het uitgekyk op die hondehokke. Die aircon was geroes. TV-kanale het nie gewerk nie. Yskas was nie ingeplug en aan nie. Swembad was toe onderdak.

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Overall disappointing.

According to the photos of the booked room there would be a sea view and the room itself is very small. The room then was the farthest and looked out on the dog kennels. The aircon was rusty. TV channels did not work. Refrigerator was not plugged in and on. Swimming pool was then covered.

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Whales Way Lodge 's response

We showed Mr. Brown the standard room and he expressed his satisfaction. It's equipped with a super king bed, two bedside tables, a spacious Indonesian wardrobe, a desk with a chair, a bar fridge, a tea and coffee cabinet, and other triangle drawer sets. It’s important to note that there are no dogs or dog kennels on this property. Regarding the air conditioning, it works perfectly, a sentiment that Mr. Brown mirrored in his comments. We were willing to assign him any other rooms if he wished, but he stated his contentment with his current room. An offer was made to open the swimming pool immediately but Mr. Brown insisted that it wasn't necessary. Given his schedule of only staying one night and leaving early the next morning, we assumed he had no need for a swim. We normally keep the pool closed due to water restrictions in PE as it minimizes water evaporation and prevents dust from contaminating the water. Upon our guests’ arrival, we inform them that the pool can be opened at any time they wish to swim. We are always available to assist guests with operating the TV channels if they encounter any difficulties. We apologise for any inconvenience caused. Kindest regards.

Whales Way Lodge
Duncan T - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Duncan T
With spouse/partner

Clean, comfortable, spacious.

Mrs. is always incredibly friendly and helpful. This was our second time staying here.

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Quentin C - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Quentin C
With friends

Good.

Enjoyed our stay. The host and her husband were super friendly. Safe environment.

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Nontombi M - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Nontombi M
With friends

Marvelous.

It was perfect. The tranquility was all that we needed!

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Unathi N - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Unathi N
Large group

We had quite a pleasant stay, the hosts were going out of their way to accommodate us even where it was not necessary.

Best place I've ever stayed in PE. The staff is super efficient and nice, cleanliness up to standard. We were accommodated in a way that was never expected. We had lots of fun.

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Thandisa M - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thandisa M
Individual traveler

Very warm welcome by the host at the premises.

I enjoyed the happy environment and the property had facilities that accommodate a healthy and comfortable stay right through my stay.

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Geraldine K - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Geraldine K
Family with teenagers

Great place.

The host was great and made u feel welcome and made sure that u feel comfortable.

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Whales Way Lodge 's response

Many thanks, Enjoy everyday of life

Whales Way Lodge
Tarquin K - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tarquin K
With spouse/partner

Very amazing.

Was welcomed very warmly by Mrs. Naidoo, and felt at home.

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Hamieda K - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hamieda K
Family with young children

Beautiful location, excellent stay, outstanding hosts!

Aunty Sashee and uncle Naidoo are the most wonderful hosts we have ever experienced. Both are warm, and welcoming, and go the extra mile to ensure your stay is comfortable and pleasant. The unit accommodates 2 children and 3 adults in 3 separate bedrooms and 2 bathrooms. The kitchen is fully equipped, and appliances like a kettle, microwave, and iron are provided. We had our own braai area and easy access to the pool. The cleaning service is exceptional. Huge thank you to the lady who took care of our unit. Coming back to an impeccably clean unit every day was truly a blessing. The location is excellent, just a few minutes walk to a clean beach. The location is peaceful and tranquil. Shops are nearby. Central town is a mere 15mins away. We will highly recommend staying with Mr and Mrs Naidoo. We were very sad to depart. A piece of our hearts will always be with Whales Way Lodge.

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Whales Way Lodge 's response

Its a great pleasure Hamieda, we are so overwhelmed to know you are happy and remember we are here. Blessings and kind regards. Sashee

Whales Way Lodge
Gregory B - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gregory B
With spouse/partner

Lovely few days at the lodge.

Really enjoyed it. Will stay again for sure. Lovely hosts.

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Whales Way Lodge 's response

It was a great pleasure, Many thanks, Sashee.

Whales Way Lodge
Victor M - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Victor M
With spouse/partner

It's a very nice place to stay, 1st class accommodation and nice breakfast, you won't regret for your money.

The manager of the accommodations she's so friendly, nice person to chat with here.

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Whales Way Lodge 's response

Thank you very very much, all in the eyes of the beholder. We are so grateful. Kindest regards. Sashee

Whales Way Lodge
Elséda R - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elséda R
Family with young children

Very friendly service from all staff, our children were welcomed and safe.

Great service, friendly owner and staff, they went over and beyond for us. They were very accommodating to our minor children. Very helpful in all aspects.

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Whales Way Lodge 's response

Many many thanks and hope to see you all again. Kind regards. Sashee

Whales Way Lodge
Duncan T - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Duncan T
With spouse/partner

Lovely views of the ocean, clean rooms, incredibly friendly staff and management. Would highly recommend staying here.

Great service, wonderful place. Incredibly hospitable management. Highly recommend.

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Jina K - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jina K
With spouse/partner

Fabulously.

Sasheeta, the lodge lady, is a people person - caring, friendly, accommodating, and makes you feel at home.

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Whales Way Lodge 's response

Thank you so so much.

Whales Way Lodge
Estelle B - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Estelle B
With spouse/partner

Welcoming.

Thanks for a lovely stay. The staff was friendly and welcoming. I would recommend it to my friends.

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Sive M - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sive M
With spouse/partner

Excellent customer service and very kind.

Nice place to be clean and tidy no noise.

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Whales Way Lodge 's response

Thank you kindly

Whales Way Lodge
Abraham B - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Abraham B
With spouse/partner

Awesome, fantasties.

Ek en my vrou sal beslis weer daar bly, dit is skoon, stil netjies by die stad, maar nie in die stad nie en die gasvrou is een fantastiese mens.

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Awesome, fantastic.

My wife and I would definitely stay there again, it's clean, quiet and tidy near the city, but not in the city and the hostess is one fantastic person.

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Whales Way Lodge 's response

Thank you so, so much.
Best regards,
Sashee

Whales Way Lodge
Desiree V - Mar 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Desiree V
Family with young children

The host was very nice and friendly.

The huge problem was the cleanliness of the house. The cutlery, crockery, glasses and pots were oily. Some even had dirty marks still on them, you can see that it was not washed in sunlight liquid. It was really awful, we didn't eat there or cook at all. Also the bedding and the frills on the beds are so dirty. The wash basins had dirty rings right around. I didn't even want to brush my teeth in it. The place is so spacious and nice but cleanliness means a lot and it's a health factor as well. I will not go there again or refer anyone unless I know that they have improved 100%.

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Whales Way Lodge 's response

Hi Desiree,
I am terribly sorry that you had this experience, I can assure you that we always have clean beddings and linen for our guests and many of our guests says that our bathrooms are spotless,
Our kitchens are clean and well kept, we even use the Sanitizer BioFog Aerosol to sanitize the rooms before a guest arrives for additional precautions.
I will look into this matter and again I am really sorry for everything.

Whales Way Lodge
Orlanda P - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Orlanda P
With spouse/partner

Was awesome.

Will stay there again.

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Carin R - Jan 2020
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Carin R
Family with young children

Nie wat ons verwag het. Nie gekry waarvoor ons betaal het.

Hulle het alles wat ons gesoek het, maar meer as die helfte van dit was nie soos geadverteer. Daar is n braaier, maar kan hom nie gebruik nie en dit het ons baie gekos om uit te eet. Swembad was toe en eers nadat ons gevra het om dit te gebruik kon ons swem op die sesde dag van ons sewedag-vakansie, maar in 'n vuil swembad. Kry stukkende badhanddoeke, waterpype raas erg, alles in die chalet is mismatched. Sitbankoortreksels baie vuil. Adverteer satelliet-TV, maar daar is net Openview. Adverteer al die kamers het aircon en vans, maar net die hoofslaapkamer het. Ons moes elke dag baie ver ry om by die main beach uit te kom. Ons het baie betaal en is regtig ongelukkig oor die verblyf. Hulle kan regtig let op fyner detail!

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Not what we expected. Didn't get what we paid for.

They had everything we were looking for, but more than half of it was not as advertised. There is a braai, but can't use it and it cost us a lot to eat out. Pool was closed and only after we asked to use it we were able to swim on the sixth day of our seven day holiday, but in a dirty pool. Get broken bath towels, water pipes make a lot of noise, everything in the chalet is mismatched. Sofa covers very dirty. Advertise satellite TV but there is only Openview. Advertise all the rooms have aircon and vans, but only the master bedroom does. We had to drive very far every day to get to the main beach. We paid a lot and are really unhappy about the stay. They can really pay attention to finer detail!

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Whales Way Lodge 's response

Thank you for the rating and we will do our best to improve, As I mentioned to the guests the water shortage in PE we had to keep the pool close but as they requested so much we opened the pool to try and add the little rain water that was left in the JOJO tank. There is a path way two doors away from us to the beach as we are the first plot to the beach with a tidal zone between us and the beach. We thank you very much for the advise.

Whales Way Lodge
Ursula S - Jan 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Ursula S
Large group

The place way amazing, located centrally. Sashee and Syd are awesome hosts.

If you are looking for spacious accommodation for a group of 20 people then Whales Way Lodge is the place. It is well equipped and all rooms are comfortable. Our hosts made it possible for us to enjoy our stay.

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Billy M - Oct 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Billy M
With spouse/partner

Baie goed behandel.

Vriendelike personeel en baie skoon. Naby die see en veilige verblyf.

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Very well treated.

Friendly staff and very clean. Close to the sea and safe accommodation.

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Whales Way Lodge 's response

Thank you very much.

Whales Way Lodge
Marietjie A - Sep 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Marietjie A
With spouse/partner

Dis 'n bed, 'n stort en 'n toilet.

T.s.v. dat ons bevestig het dat ons kom was ons kamers nie reg toe ons inboek nie. Dit het voorgekom asof mense verward is. Dit is net 'n oornagplek.

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It's a bed, a shower and a toilet.

Regarding that we confirmed that we were coming, our rooms were not ready when we checked in. It appeared as if people were confused. It's just a stopover.

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Jacques C - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jacques C
Family with teenagers

Baie aangenaam.

Baie netjies en veilig. Baie vriendelike en hulpvaardige gasvrou. Ekstra moeite gedoen tydens loadshedding.

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Very pleasant.

Very neat and safe. Very friendly and helpful hostess. Extra effort was made during load shedding.

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From
R720
per night (sleeps 2)
From
From R720
per night (sleeps 2)
From
R720
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 31 people
  • Check-in: 12:00 to 22:00
    Check-out: 10:00
  • Address: 23 Whales Way, Bluewater Bay, Gqeberha (Port Elizabeth), 6001, Eastern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDQwZWYxNDA5LThhYTAtNGRlNS04YzQ1LTI4ZmI3ZDIzOTZkMQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R720 per night (sleeps 2) 24 5 1 5 23 Whales Way Bluewater Bay 6001 Eastern Cape 021 201 8900 12:00-22:00 10:00 -33.8454 25.64194
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