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Willows Boutique Hotel

12 reviews
Hotel

Review Summary

3.8 out of 5from 12 reviews for Willows Boutique Hotel
Cleanliness
3.8/5
Service
3.3/5
Location
4.3/5
Safety
3.9/5
Value for money
3.7/5
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Chris D - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Chris D
With spouse/partner

Rustig.

Kort yskas en aircons.

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Restful.

Short fridge and aircons.

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Renske S - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Renske S
On business

Excellent.

We had a wonderful few days stay in Willows Boutique Hotel. . The rooms are clean and very comfortable; the food was prepared with extra care accommodation our every request. Received a friendly welcome at the front desk and continued throughout the stay.

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Elmien J - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmien J
With spouse/partner

Heerlik.

Die eienaar het spesiaal moeite gedoen om aan ons elektrisiteitsvoorsieningsbehoeftes te voldoen.

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Delicious.

The owner made a special effort to meet our electricity supply needs.

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Willows Boutique Hotel 's response

Baie dankie.

Willows Boutique Hotel
Ryno S - Sep 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Ryno S
With spouse/partner

Swak bestuur!

Het my nie in die luukse kamers gesit wat ek bespreek en voor betaal het nie. Kamers is verwaarloos. In een van die kamers was daar nie 'n hoofbord agter die bed nie en ook nie 'n spieël in die badkamer nie. Daar was "mold" rondom die bad. Sit krag af van vanaf 23:00 tot 06:00. Daar is nie ligte of kerse in die kamers nie. Het met bestuur gereël dat die krag 05:00 aan moet wees, omdat my pa 06:00 by hospitaal moet wees vir operasie en het die krag eers 06:00 aangesit. Baie slegte ervaring!

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Poor management!

Didn't put me in the luxury rooms I booked and paid for. Rooms are neglected. In one of the rooms there was no headboard behind the bed and no mirror in the bathroom. There was "mold" around the tub. Turn off power from 23:00 to 06:00. There are no lights or candles in the rooms. Arranged with management that the power should be on at 05:00, because my father has to be at hospital at 06:00 for surgery and did not turn on the power until 06:00. Very bad experience!

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Willows Boutique Hotel 's response

Good day. Please give us more feedback so we can investigate this matter.

Willows Boutique Hotel
Soene L - Jun 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
4/5
Soene L
Individual traveler

Kommunikasie nie baie goed nie.

Baie bly hulle is solar, maar krag gaan af in die aand en eers weer aan in die oggend.

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Communication not very good.

Very happy they are solar, but power goes off in the evening and only comes back on in the morning.

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Corlia O - Nov 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Corlia O
With spouse/partner

Wonderlik

Pragtige kamers. Vriendelike personeel. Regtig wonderlik vir 'n vinnige oornag bly.

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Wonderful

Beautiful rooms. Friendly staff. Really great for a quick overnight stay.

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Janet B - Feb 2020
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
3/5
Janet B
With spouse/partner

Never again.

Room has no windows, no aircon, no fans and two heaters in the middle of summer. Dinner was a disaster with the lamb chops raw and I had to pay R170 per plate and we were only able to eat the chips. The shower had no water pressure with only a few drops of water to shower in. The TV remote control did not work.

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Elbie T - Sep 2019
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
2/5
Elbie T
On business

Nie waarde vir geld nie.

Geen personeellid by ontvangs toe ek moes inboek nie. Geen portier vir bagasie nie. Gaan A/C in die kamers nie. Geen gordyn voor die badkamer-venster nie. Die TV het nie gewerk nie. Die glase, by ontbyt het nog lipstick-merke op gehad van vorige gebruik. Ontbyt was koud en verkeerde bestelling. Niemand by ontvangs om te help met boonste klagtes nie.

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Not value for money.

No staff member at reception when I had to check in. No porter for luggage. No A/C in the rooms. No curtain in front of the bathroom window. The TV did not work. The glasses, at breakfast, still had lipstick marks on from previous use. Breakfast was cold and wrong order. No one at reception to help with above complaints.

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Sonja B - Jul 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Sonja B
Family with teenagers

Was oukei.

Kos was heerlik. My komplimente aan die chef! Elke keer as ek 'n navraag wou doen was daar niemand by ontvangs. Verdwaal gevoel in restaurant. Was nie seker of hy oop was of nie. Niemand wat jou ontmoet en sitplek aanwys nie. In die kamer is ketel en koffiegeriewe, maar geen plugs prakties naby om koffie te maak nie. En TV het nie gewerk nie. Was glo besig met opgraderings.

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Was okay.

Food was delicious. My compliments to the chef! Every time I wanted to make an inquiry there was no one at reception. Feeling lost in restaurant. Wasn't sure if he was open or not. No one to meet you and assign you a seat. In the room are kettle and coffee facilities, but no plugs practically nearby to make coffee. And TV didn't work. Was apparently busy with upgrades.

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Tanya N - Apr 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Tanya N
Family with teenagers

Easy to find, great value for money accommodation.

All the staff members were very friendly and helpful. The food was great and the rooms very clean. Overall we had a lovely stay. Thank you!

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Tollie V - Feb 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tollie V
With spouse/partner

Baie geniet.

Personeel baie vriendelik en behulpsaam. Een nadeel is dat die kamers geen lugversorging het nie.

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Enjoyed a lot.

Staff very friendly and helpful. One disadvantage is the rooms don't have aircon.

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Willows Boutique Hotel 's response

Dear Tollie,

Thank you for your recent comment. Cognisance is taken regarding the air conditioner proposal. We are systematically upgrading our rooms and will definitely consider installing the air-conditioners.

Kind regards,
Robert Reader
Willows Boutique Hotel

Willows Boutique Hotel
Pieter V - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter V
With friends

Nice.

Baie goeie waarde vir geld!

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Nice.

Very good value for money.

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From
R1 600
per night, for 2 ppl
From
From R1 600
per night, for 2 ppl
12 reviews
Make a Booking
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From
R1 600
per night, for 2 ppl
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  • Capacity: 42 people
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: Botterklapper and Nentabos Street, The Willows, Pretoria East, 0035, Gauteng
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6Mu7RZeJUSRhomM6e6cJgMdXQadTAnYjTnrUQ27wm04lfked0M?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 600 per night, for 2 ppl 12 5 1 4 Botterklapper and Nentabos Street The Willows 0035 Gauteng 021 201 8900 14:00-22:00 10:00 -25.767344043987 28.313548496295
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