Cayley Mountain Resort
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- Double Room with Patio
Certain facilities carry a nominal charge for the use thereof, however, an all-access pass may be purchased at check-in. The resort also offers complimentary facilities. Please refer to the resort reception directly for further details.
Please contact the resort in advance to make arrangements for late arrivals or arrivals on a Sunday/Public Holidays.
Please note that full payment will be taken within 48 hours after the booking has been made.
Please note that the resort cannot guarantee villas, suites or chalets booked are located close to one another.
It is a requirement that all Guests provide proof of identification in order to receive room keys. Guests may use their valid ID, driver’s licence or passport as proof of identification.
Owing to the growing demand for accommodation at The Cayley Mountain Resort, we have embarked on a resort
expansion program that will see the construction of additional chalets and villas. Although the resort is endeavouring to keep disturbance to guests to an absolute minimum there may be some noise from building activity. The resort apologises in advance and appreciates guests’ understanding.
Guests who booked and paid for their accommodation using a credit card will need to present the same card at check-in.
A security fee of R1000 will be taken as a pre-authorisation upon arrival.
Wi-Fi only available in the main building.
Please be aware that Cayley Mountain Resort does not cater for nor in fact allow student bookings as the resort is not equipped for such nor is suitable. Should guests be in the process of booking, or have booked this resort for purposes of students, please contact the reservations office for guidance to make suitable alternative arrangements.
This resort has instructed us that due to the above, bookings for students will not be allowed occupation.
The resort will require a copy of the confirmation letter in order to check guests in.
If, in the opinion of management, more than the stipulated number of persons occupy the unit, guests or guests party may be required to vacate the unit and guests will be liable for the applicable penalty fee.
Guests may not rent out the unit without the prior approval of management, nor may guests “split” the period of the booking amongst separate guests not reflected on the official confirmation letter. Note that the unit is serviced for confirmed new arrivals on the stated check-in date only. Should guests, in the opinion of management, fail to abide by these provisions, guests, or the party claiming occupation, may be prevented from occupying and/or asked to vacate the unit, and guests will be liable for the
applicable penalty fee.
No pets of any kind are allowed at the resort. Should guests fail to abide by this rule, guests will be required to remove the pet/s from the resort and will be liable for the applicable penalty fee.
Smoking is by law not allowed in the unit, on patios or in any building on the resort, other than in designated smoking areas.
Should guests or any of guests party smoke in the unit and, in the opinion of management, the unit needs to be cleaned as a result, you will be liable for the applicable penalty fee.
Guests will be personally liable for the cost of repairs or replacement arising from any damage or loss to the unit or its contents, or any costs incurred by guests or guests party on account during occupation of the unit and guests will be charged accordingly.
Guests will be asked to sign an indemnity on check in. Only a person aged 18 years or older may sign the Guest Registration Card on check-in and must remain in occupation for the entire period. Failure to adhere to this condition can result in the remaining
occupants, if under the age of 18 years, being requested to vacate the room.
Details of the amenities and facilities are correct at time of booking, however may change dependent on maintenance
schedules. Please further note that certain amenities and facilities detailed on this letter may be subject to a fee, and guests should clarify with the resort directly if required.
Kindly note that the Bell Park Dam is experiencing low water levels. Certain facilities may not be available during your stay. Please contact the resort for activities still underway regardless of water levels.
Cancellation Policy - Custom
|More than 1 month before check-in||100%deposit refunded|
|Less than 1 month before check-in||0%deposit refunded|
A refundable breakage deposit of R 1000 is payable directly to the establishment.