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Coral Island 104

Self Catering

Review Summary

3 out of 5from 2 reviews for Coral Island 104
Cleanliness
3.0/5
Service
2.0/5
Location
3.5/5
Safety
4.0/5
Value for money
2.5/5
Michelle V - Jan 2025
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
2/5
Michelle V
Family with young children

Teleurgesteld.

Die woonstel is skoon, netjies en oor die algemeen goed toegerus. Ons is egter met ons aankoms ingelig dat nie die skottelgoedwasser of die tuimeldroër werk nie. Dit is onaanvaarbaar dat hierdie geriewe in die advertensie en foto’s vertoon word, maar nie werk nie.

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Disappointed.

The apartment is clean, tidy and generally well equipped. However, upon arrival we were informed that neither the dishwasher nor the tumble dryer were working. It is unacceptable that these facilities are shown in the advertisement and photos but do not work.

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Ben V - Dec 2024
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Ben V
Family with young children

Sal nie aanbeveel nie.

Verblyf kan baie verbeter. Die dame wat vir ons die sleutel moes bring, was 40 minute laat en het heeltyd vorige mense wat sy moes inboek die skuld gegee, hoewel ons haar heeltyd van ons vordering op hoogte gehou het soos versoek. Sy het sommer my vrou moeilik genoem toe my vrou als in die voertuig reggekry het en nie saam opgestap het sodat sy vir my kan oopsluit nie. Die akkommodasie was glad nie skoon nie. Jy loop skaars in die huis, dan is jou voete pikswart. Daar was kondoompapiertjies onder die bed ook gewees. Die skottelgoedwasser het nie gewerk nie en die yskas het vreeslik gestink. Ek moes meer as een keer vra oor die skottelgoedwasser net om te hoor hy was die vorige week reggemaak en hulle sal weer na hom kyk voor die einde van die seisoen. Hulle adverteer 'n tuimeldroeër, maar jy mag hom nie gebruik nie en sy kragprop is afgehaal, dan noem Cecilia dit as hy nie geaktiveer is nie. Daar word ook heeltyd vir jou vertel jy moet als (krag en water) spaarsamig gebruik. WiFi werk baie swak en is meer af as aan. Badkamers kort 'n opgradering. Die badkamer in die hoofslaapkamer is baie klein en sy uitsuigwaaier werk nie, en die ander badkamer se waaier raas vreeslik. Ons moes als self skoonmaak om dit leefbaar te maak, hoewel jy betaal vir skoonmaak.

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Would not recommend.

Accommodation could be improved a lot. The lady who was supposed to bring us the key was 40 minutes late and kept blaming previous people she was supposed to check in, although we kept her informed of our progress as requested. She called my wife difficult when my wife got everything in the vehicle and didn't go up with her so she could unlock it for me. The accommodation was not clean at all. You barely walk in the house, then your feet are pitch black. There were condom wrappers under the bed too. The dishwasher didn't work and the fridge smelled terrible. I had to ask more than once about the dishwasher only to be told it had been fixed the previous week and they would look at it again before the end of the season. They advertise a tumble dryer, but you are not allowed to use it and its power plug has been removed, then Cecilia mentions it if it is not activated. You are also constantly told that you have to use everything (power and water) sparingly. WiFi is very poor and is off more than on. Bathrooms need an upgrade. The bathroom in the main bedroom is very small and its extractor fan doesn't work, and the other bathroom's fan is very noisy. We had to clean everything ourselves to make it livable, although you pay for cleaning.

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Coral Island 104 's response

Thank you for sharing your detailed feedback. We sincerely apologize for the issues you experienced, including the delayed check-in, cleanliness concerns, and maintenance problems. This is not reflective of our standards, and we will address these matters with urgency to improve communication, cleanliness, and the functionality of amenities. Your concerns about WiFi and bathroom upgrades are also noted. We value your honesty and will use this feedback to enhance our services. We hope to have the opportunity to provide a better experience in the future.

Coral Island 104
From
From R 1 595
per night (sleeps 4)
From
R 1 595
per night (sleeps 4)
Make a Booking
  • Capacity: 4 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 80 Coral Road, West Beach, 7441, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAfe32621408de65aa7f6fa31fe5eee33cc23d93171082a4ec2bff745515887d0225e3fa39449aadde12145237fc3a4c6cc3ea?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 595 per night (sleeps 4) 2 5 1 3 80 Coral Road West Beach 7441 Western Cape 021 201 8900 14:00-21:00 10:00 -33.813494 18.472455